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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,567 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,567 reviews

September 21, 2024

Kris was excellent during my service appointment, very professional, attentive to my needs and got my car taken care of quickly. Really appreciate the level of service every time I come to this dealership More

by WBHSHOPPING86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Wbhshopping86! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 21, 2024

During my recent visit to Jim Ellis Kia Service Specialist, Phillip Joyce took care of my oil change, tire rotation and courtesy wash. It was an excellent experience because of his professionalism More

by conniejackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Oct 05, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Conniejackson! Thanks again for the positive feedback, and we hope that you have a great day!

September 21, 2024

It's my preferred dealership location to take my Kia's. I've worked with them for the past 7 years. They're very Efficient, considerate, professional. More

by SMIXON97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvena
Sep 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Smixon97, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

September 21, 2024

Had 1:00 appointment for oil change & recall fuse. Arrived 12:45 finished 4:30. Even though the service reps were great. The timeframe ridiculous. More

by bonnie13.bailey13
Service Time
Recommend Dealer
No
Employees Worked With
No sales rep
Sep 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Bonnie13.bailey13, we regret you had this experience at our location. Customer satisfaction is at the top of our priorities so we regret to hear you left our dealership feeling this way. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

September 21, 2024

I tried this location after poor experiences at another Kia. Quick and quality service. Will be my chosen provider going forward. More

by saedward02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Saedward02! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 21, 2024

We had an excellent experience at Jim Ellis Kia of Kennesaw! Everyone was helpful, honest, knowledgeable and kind, especially our Kia brand specialist, Jack Sticklin. It was a pleasant, no pressure More

by Lyons family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Garman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Lyons Family! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

September 20, 2024

Good dealership. Christian was knowledgeable, respectful, and very helpful in answering questions and demonstrating the elements of the car in a way that we appreci More

by Randelk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Randelk, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

September 20, 2024

Everyone was friendly, knowledgeable and very accommodating. They answered all our questions and made the trade-in and purchase process smooth. More

by Paul Harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Paul Harris! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 20, 2024

This dealership has great customer service. I was assisted immediately and had an overall great experience. Eddie is great to work with and was very helpful with his knowledge as well. More

by Kyle McFarlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kyle Mcfarlin! Please let us know if there is ever anything else we can do for you! Safe travels!

September 20, 2024

We really loved buying our new Kia Carnival at Jim Ellis Kia. Jack S. was super professional and helped us get exactly what we were looking for. We could not be more happy for our new 2024 Kia carnival. I w More

by cammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Cammy, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

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