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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

March 31, 2025

Great service - they really looked out for me! I purchased a new car but shortly saw issues with it. I returned the car to Jim Ellis for inspection, and long story short, it needed to be replaced. More

by BROOKE.SIMS104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Brooke.sims104, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 31, 2025

My entire experience at Jim Ellis Kia of Kennesaw was very pleasant from start to finish! Jack Stricklin was my sales representative and he was so kind and communicative. He made the whole process very e More

by georgia_ruff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Georgia_ruff, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

March 30, 2025

Great experience, my lease was up on my Alfa Romeo, Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with More

by Peter Lehmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany McGraw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Peter Lehmann! Please let us know if there is ever anything else we can do for you! Safe travels!

March 29, 2025

This was the second car we bought from this dealership in 2 months. Everyone was friendly and professional and our salesperson Jack Stricklan was great. I would buy another car from him if I needed one. More

by Susan.damron14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Susan.damron14, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 29, 2025

This was one of the best car buying experiences I've ever had. The whole dealership has a laid back vibe so I never felt pressure or anxiety to buy something immediately. Jack Stricklin is amazing. He was gr More

by CELLUZZI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Celluzzi! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 29, 2025

Prompt and courteous service. Always a pleasure to have service done at this dealership and to have Mark as the service professional More

by mretz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Mretz! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 29, 2025

Great service team and their helping nature. Got my issues with Kia fixed and serviced well. More

by Udhayashuba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Kit
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Udhayashuba, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

March 29, 2025

The customer service leaves very little to be desired. Checking out was a process because the cashier and her manager decided to have an entire scheduling conversation while she was helping me. I shouldn' More

by Chelsea Ardis
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Chris K.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for expressing your honest concerns with us. We are disappointed to you have left our dealership feeling this way and we would appreciate the opportunity to make this up to you. Please give us a call at (404) 445-2636 and we will do our best to make this better. We hope to hear from you soon.

March 28, 2025

We had a pleasant and smooth experience purchasing our new Kia at this dealership in Kennesaw. More

by Dale Dyer
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Jim Ellis Kia of Kennesaw responded

Dale Dyer, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 28, 2025

Service advisor was fine. It was cost to replace low beams for $350 labor only! I found a shop that did it for $86 and they didn't have to remove bumper! Also had issues More

by SERVICE@COBBCOUNTYKIA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison
Mar 30, 2025 -

Jim Ellis Kia of Kennesaw responded

Service@cobbcountykia.com, we are so disappointed to learn of this situation you have described. Your comments play a key role in the success of our business so we hope to speak with you soon.

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