Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,650 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership
View Awards

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,650 reviews

September 02, 2024

My new service advisor Phil was very good. My work was done in a timely manner More

by MICHELEWALDROP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Michelewaldrop! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 02, 2024

Nice environment, great customer service, great experience, can't complain about anything overall great! D More

by ELISAVERAS25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Johnson, Nicholas Morrow
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Elisaveras25! Thanks for taking the time to share your rating! Thanks again for the positive feedback, and we hope that you have a great day!

September 02, 2024

Great people great service. They we effcient addressed the recall quickly.and got me on my way. More

by Victor_wilkerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norris Burns
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Victor_wilkerson! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 02, 2024

Jim Ellis Kia is the best place to go and purchase a vehicle. They are quick to listen and attend your needs and choosing a vehicle. They treat you like family and make sure that you’re well satisfied i More

by CHRISTINEOWENS39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Zeljka (Zee) Caradine, Brandon Pond, Todd Garman, Norris Burns
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Christineowens39! Customer service is one of our top priorities and we're glad to hear you received such excellent service! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2024

Jahvon Sims the service advisor was very professional and took care of what needed to be done. More

by RBONAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

September 01, 2024

Christian was fabulous. He communicated with us through out the entire process. He listened to our preferences and made great recommendations. More

by Bbloomer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vallejo
Report | Print
Sep 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Bbloomer! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 31, 2024

Great service! All the work was done ahead of schedule and everyone was very helpful More

by fortedriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Fortedriver! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

The work in my car is done correctly. I am Happy. Kristian very pleasant person. He has always been courteous and very patient. Thank you More

by Febenzem71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Febenzem71, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2024

I have to say that this was very good experience. Madison did a great job of keeping me updated as my car was in the shop. More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Patrick! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 31, 2024

Wait was acceptable. Kris is friendly and service oriented. Overall experience is good. One complaint is service department should have service package that matches mil More

by DOUGTHACKERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Dougthackery! Thanks for taking the time to share your rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

1
...
83
84
85
...
665