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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,558 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,558 reviews

August 03, 2024

Dealership really put me in a bind after my first oil change because it was done incorrectly. I had to arrange for a tow and subsequently rent a vehicle for a couple days because couldn’t get appointment More

by FREDERICK_BROWN341
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Billings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

August 02, 2024

Our service Consultant Jahvon Sims was awesome. He saw that I was waiting for a bit and stepped up to assist me. I’m glad he did!! He was very polite and kept us updated at every step of our servic More

by Pmaster2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Pmaster2755! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

August 02, 2024

So impressed with the service. The costs were very competitive. They took care of everything very quickly. Mark and the 2 Chrises are fabulous. Never had such a positive experien More

by lenidubois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the sales agent and Chris the service representative. , Diana Bell
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Lenidubois, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 01, 2024

I didn’t see Rhon Lee’s name. He was my sales person and he was fabulous!!! I worked with him over a 2-3 week period and he could not have been nicer or more helpful! I am an old More

by vhunter1949
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhon Lee
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Vhunter1949! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 01, 2024

Our salesman Rhon Lee was awesome, he was very knowledgeable about the Telluride we bought. Made sure we were happy with what we bought. Definitely will be back for our next car. More

by hjhuval62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhon Lee
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Hjhuval62! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 01, 2024

The dealership was very informative and really took the time to make sure that the vehicle I was looking for was what I got. I would highly recommend other individuals to go to this dealership if they are More

by SYDNEYTRAWICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks, Sydneytrawick! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

August 01, 2024

All the staff and Managers are very polite, welcoming and knowledgeable, . They listened to our requirements, and went above and beyond to get us into a vehicle that we love and a price that fit our budget. More

by JJKVKING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Jjkvking! Thanks again for your business! Take care!

August 01, 2024

The young man that severed me was very professional and very courteous. The best price. More

by TOBRENDAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Tobrendah, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

July 31, 2024

The service person Jahvon met me at the door, explained everything very well. When my service was completed, Jahvon explained all that was completed, checked me out and walked me to my car. Great Service!! More

by PADEVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Padevine! Thanks again for your business! Take care!

July 31, 2024

Service team got me in quickly, quoted a realistic and accurate wait time, and offered rides to/from a nearby location. I waited in the main showroom where I had fast internet and a comfortable table at w More

by LMLICKTEIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb - 5 stars!
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Lmlickteig, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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