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Jim Ellis Kia of Kennesaw

Kennesaw, GA

Overview
Employees
Reviews
Vehicles
4.4
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,551 reviews

June 03, 2024

Makenzie and Bryson were excellent in helping my husband and I get a lower rate for our car loan. They had excellent customer service and were very patient with us. I am so grateful for their excellent cust More

by ROTHEN.CHANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 03, 2024

Kris was very courteous and informative in explaining the findings and sharing recommendations during my visit. Thanks. More

by CARLOTTA.ROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 02, 2024

Always pleasant dealing with the staff at this dealership. They are always nice and helpful. More

by RMoore
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you for sharing your experience with us. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 02, 2024

Dealership needs to fix there swrvice dept better to there customers on phone calls quicker. More

by Marvin k. Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Marvin, thank you for sharing your experience with us, At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 01, 2024

Was a great experience to purchase my kia carnival with Jack Stricklin. He definitely make kia better. Thanks for all your help on the purchase of are kia carnival. Definitely will come back for more. More

by Josue ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryson Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

June 01, 2024

The dealership did not try to sell me products I didn't need nor keep me longer than necessary, just the service I required, and promptly! More

by Gr33ndeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
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Jun 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us! Thanks again for your business! Take care!

June 01, 2024

Lavoghn was very helpful. Overall great salesman/person. Knows his job like the back of his hand and made the process very smooth. More

by xsoglizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

June 01, 2024

Had to rent a car out of pocket and the problem still exists from a warranty issue More

by Bobbie.kohm76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Bobbie.kohm76, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

May 31, 2024

Jack Stricklin was great. He didn't pressure me at all. He was knowledgeable and very helpful. More

by dtpetrova
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks for your business! Take care!

May 31, 2024

The only dealership that didn't do 'hard sell. ' Nicholas was extremely pleasant and helpful with no pressure. At a couple other dealerships sales people were aggressive and would not take no as a More

by 11neige11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

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