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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,190 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,190 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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October 05, 2023
Overall, the entire experience was outstanding. Thank you for providing such excellent service. I look forward to bringing my car to your shop for all its maintenance needs going forward. Thank you for providing such excellent service. I look forward to bringing my car to your shop for all its maintenance needs going forward. More
by jazzseeker
Verified CustomerEmployees Worked With
Norris Burns
October 05, 2023
Great service, awesome service advisor. I never had a problem with this Kia dealership location. I never had a problem with this Kia dealership location. More
by SPEUSA
October 02, 2023
Service department is rude, you don't answer your phones. It was more important to eat lunch than greet a customer. Lil old lady in service needs to stop yelling like she's at a circus. Also, my car smelled It was more important to eat lunch than greet a customer. Lil old lady in service needs to stop yelling like she's at a circus. Also, my car smelled like a mechanic for days and was all greasy inside I'll drive an extra 15+ miles for service now on More
by Mwfolk
Employees Worked With
Diana Bell
October 02, 2023
Very professional and courteous personnel. Service department got my vehicle up and runnning quickly. Exceeded my expectations. Service department got my vehicle up and runnning quickly. Exceeded my expectations. More
by John
Employees Worked With
October 01, 2023
Easy. Simple, Fast. Even took the car home before the check came. Good honest folks. Simple, Fast. Even took the car home before the check came. Good honest folks. More
by dtaylor_75
September 30, 2023
Excellent service! They booked my appointment very quickly and I did not have to wait too much They booked my appointment very quickly and I did not have to wait too much More
by Andre
Employees Worked With
Other Employees :
Diana Bell, Norris Burns
September 30, 2023
I had a very difficult time with the first advisor but after speaking with the Manager he got me over to another advisor and made sure I was taken care of properly. after speaking with the Manager he got me over to another advisor and made sure I was taken care of properly. More
by AML1203
September 30, 2023
The Service was performed in a timely manner. Car was returned very clean as well. Car was returned very clean as well. More
by jfos21
Employees Worked With
September 30, 2023
Diana made everything so easy and smooth. I was surprised and thankful for the Lyft ride. I don't know if I will use the service again because both times the cars were in terrible condition, I was surprised and thankful for the Lyft ride. I don't know if I will use the service again because both times the cars were in terrible condition, dirty and smelly. Dealership service was great as always. More
by FIONABARNETT2003
Employees Worked With
Diana Bell, Diana Bell
September 30, 2023
Nothing but lack of service in the service dept. And liars and thieves in the finance department. 0 out of 10 would NEVER recommend again And liars and thieves in the finance department. 0 out of 10 would NEVER recommend again More
by DEAFANCHER
Employees Worked With
Diana Bell, Diana Bell
