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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,297 Reviews

4,297 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 22, 2023

Helpful, informative, reassuring He was extremely helpful in a situation that caused a longer wait than expected More

by CORYGENTZ
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 24, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

November 22, 2023

On time. Efficient. Cost effective. On time. Efficient. Cost effective. On time. Efficient. Cost effective. More

by Rfmeadersjr
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski, Mark Kerkoski
Nov 24, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

November 22, 2023

Diana Bell is the best in the business! Jim Ellis Kia is amazing! Thank you! More

by rnabdich
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Diana Bell
Nov 24, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Diana was such a great help! Thanks again for your business, and we hope to see you next visit. Take care!

November 22, 2023

Great make mainemce dept, even performed a recall on my car without having to ask! More

by dr1pilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care!

November 22, 2023

Clean,neat,friendly, the service team knows what there talking about, nice customer care area. More

by kiasoul2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Mark Kerkoski, Sam Stewart
Nov 24, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

November 22, 2023

I would give them a five but only giving them a Four because I made an appointment to have my recall done on my Kia. I made the week for 1 week out. It would have been nice if the lady who made the appo More

by AUGILLARD
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that our team could help out! We do apologize for the inconvenience the delay on your part may have caused. We do our best to keep parts in stock, but some delays may occur. Please don't hesitate reaching out if you have any further questions or concerns. We hope to earn your business, take care!

November 22, 2023

Kris and the rest of the staff at Jim Ellis are awesome and they take great care of me and my Kia every single time I stop in!! More

by katy.anderson106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Brandon Pond, Todd Garman
Nov 24, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that Kris was such a great help! Thanks again for your business and feedback, and we hope to see you next visit. Take care!

November 20, 2023

Extremely friendly, informative, honest, and professional. From the time I arrived they treated me like they cared about my needs and my business. More

by scott_mcdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
Nov 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent visit with us, and we're so happy that we could help out! Thanks again for your business, and we hope to see you next visit. Take care!

November 19, 2023

Easiest car buying experience! People were nice and I got everything I needed in one place More

by whitney.asip
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavoghn Curry
Nov 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Whitney.asip, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thanks again for your business! Take care!

November 18, 2023

The people are very polite and knowledgeable. I enjoyed my visits at the dealership. The only negative thing I have to say is more of a OCD thing, service didn't move my driver seat back to my More

by WRMONTGOMERY1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
Nov 21, 2023 -

Jim Ellis Kia of Kennesaw responded

Wrmontgomery1988, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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