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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,190 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,190 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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September 30, 2023
Staff are very nice to customer irrespective of who rep managing your car . Very detailed in providing educating customer on options managing your car . Very detailed in providing educating customer on options More
by babatundekamson
Verified Customer
September 29, 2023
This dealership has always provided me great service; professionalism, politeness, promptness, integrity. I will always recommend Jim Ellis Kia of Kennesaw. professionalism, politeness, promptness, integrity. I will always recommend Jim Ellis Kia of Kennesaw. More
by micheal.johnson453
Employees Worked With
Other Employees :
Diana Bell
September 29, 2023
Fair service, I had slow leak in tire and couldn’t repair and no air in and no air in More
by Yahsha44
Employees Worked With
September 27, 2023
My last visit to your service department was awful. I took my car in so it could have the 90k mile full service, and when they gave me back my car four hours later, it was dirty both inside and outside I took my car in so it could have the 90k mile full service, and when they gave me back my car four hours later, it was dirty both inside and outside. I was disappointed with the service since they usually return the car washed More
by macarmen7
Employees Worked With
Norris Burns
September 23, 2023
Other than regular maintenance, the only thing I wanted them to look at was the driver's switch to lower a back window. I was told I would have to leave my car for 3 days just to have them do an electronic them to look at was the driver's switch to lower a back window. I was told I would have to leave my car for 3 days just to have them do an electronic analysis. They wouldn't let me make an appointment and come back in the days for the analysis. I had to leave the car, it would wait in line for 3 days, then they would look at it. I've never heard of such a thing, but frankly, that is stupid. The other maintenance was overpriced. More
by ATENOR200
Employees Worked With
Jahvon Sims
September 23, 2023
Diana is among the very few capable employees remaining in Service at Jim Ellis KIA. Prior to this visit and not related to this warranty service, I had an urgent dash lights on situation. I called for a d in Service at Jim Ellis KIA. Prior to this visit and not related to this warranty service, I had an urgent dash lights on situation. I called for a diagnostic appointment at Jim Ellis KIA. The Service scheduler offered me an appt three WEEKS later. As it turned out, I got the problem diagnosed and repaired without KIA by 5:30 that afternoon. Unacceptable! More
by JIMNACWORTH
Employees Worked With
Diana Bell
September 23, 2023
I go there because it's close. I wish they would stop sending me letters to trade in my car. I wish they would stop sending me letters to trade in my car. More
by SEZABELL
