Jim Ellis Kia of Kennesaw - Service Center

Very clean & professional. Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet are Someone always has a quick & thorough response to all my questions, providing excellent care & a hospitable environment during my services. Quiet areas, televised areas & a coffee machine are all provided during wait times, even Lyft. More

nice people and great customer service. i liked the video sent to me about my service i liked the video sent to me about my service More

Advisor was great! Couldn’t be happier. Great seeing a familiar face &will be returning Couldn’t be happier. Great seeing a familiar face &will be returning More

The wait was to long for the software upgrade. I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required I found out the technician did a multi point inspection which I neither asked for or wanted. I was told it was required More

KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. on my Sedona. Will return for future service. More

Always excellent service. Always excellent service, ready when promised and overall the staff is very friendly. Always excellent service, ready when promised and overall the staff is very friendly. More

The dealership for me in quickly for a recall I waited months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. More

Too expensive service, burns a big hole in the pocket. I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation tha I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation that could have costed me more than 2000 USD for a 2022 KIA SOUL. still I end up paying more than 500 USD by choosing top recommendations only. Not sure what kind of diagnostics make this expensive recommendations More

I really enjoy going to Jim Ellis Kia in Kennesaw, a young lady handled my car's service, she wasvery professional and came across like she was a manager based on how she handled the interaction. Also, young lady handled my car's service, she wasvery professional and came across like she was a manager based on how she handled the interaction. Also, on a side note Jack sold me me Sorrento, i also prefer to work with him! More

This dealership has been a pleasure. They are always ready for me at the time of my appointment, and the work is done in a timely manner. The waiting room is comfortable, and I appreciat They are always ready for me at the time of my appointment, and the work is done in a timely manner. The waiting room is comfortable, and I appreciate the coffee. I also love that they wash my car as an added bonus. More