Jim Ellis Kia of Kennesaw - Service Center

They always do a complete and outstanding job here. I appreciate the professionalism at JEofKennesaw. I appreciate the professionalism at JEofKennesaw. More

Sheldon was really amazing and ended up getting me the car I want. I really thought I was just going to walk out and be okay with what I got but I really got the dream car that I wanted in the exact color car I want. I really thought I was just going to walk out and be okay with what I got but I really got the dream car that I wanted in the exact color so I couldn’t be any pleased. More

Very attentive to detail, great knowledge of requirements, gave free advice on getting my money's worth and made sure I didn't wait too long before getting my car requirements, gave free advice on getting my money's worth and made sure I didn't wait too long before getting my car More

Diana was amazing last Saturday. Andrew waited on me today, he went to lunch after promising to close out my ticket. Not good. Chris had to close out my ticket. Hats off to Chris & D Andrew waited on me today, he went to lunch after promising to close out my ticket. Not good. Chris had to close out my ticket. Hats off to Chris & Diana!! More

This review could be soooo long, but I’ll spare everyone the details. I had been having all my work done at another Kia dealership not far from Jim Ellis. They were so fancy there. But fancy doesn’t fix c the details. I had been having all my work done at another Kia dealership not far from Jim Ellis. They were so fancy there. But fancy doesn’t fix cars. A hardworking team who pays attention to detail does. I am so grateful to have found this dealership. I hope the staff is rewarded regularly for their unmatched customer service and quality work! More

. Bad customer service. Did not communicate at all. Would not return my call. After calling for 3 days and I finally just went and got my car. It still had not been touched after three weeks. not return my call. After calling for 3 days and I finally just went and got my car. It still had not been touched after three weeks. More

They did a good job with the work I asked them to do. The wait was a little longer than they initially quoted, but not bad. This was the initial service and they did not reset the service reminder. They The wait was a little longer than they initially quoted, but not bad. This was the initial service and they did not reset the service reminder. They would have gotten 5 stars, but for the wait and the service indicator not being reset More

The service team was such a great help! I had some battery issues with my hybrid, and their team was incredibly helpful! Michael, Andrew, Sam and Dee were all so amazing to work with. I'd h I had some battery issues with my hybrid, and their team was incredibly helpful! Michael, Andrew, Sam and Dee were all so amazing to work with. I'd highly recommend them to anyone! More

The computer did not get reset on my kia niro. This is the 2nd time it was missed. This is the 2nd time it was missed. More

Bryson Smith is an absolute sales professional and a joy to do business with. He was very thoughtful and helpful throughout the process and made sure to keep it a seamless expeirence. Thank you, Bryson!! to do business with. He was very thoughtful and helpful throughout the process and made sure to keep it a seamless expeirence. Thank you, Bryson!! More