Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,294 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Mark is great to work with and ensures that your auto needs are taken care of. A pleasure to work with needs are taken care of. A pleasure to work with More
Very unfriendly and not compassionate. No willingness to help. Had to call several times to try to get an answer and always felt like a bother. No willingness to help. Had to call several times to try to get an answer and always felt like a bother. More
The reason I come to Kia dealership is Dianna Bell’s exceptional customer service. Her experience and knowledge with my car’s service is exceptional. She cares about her customers and makes sure I’m s exceptional customer service. Her experience and knowledge with my car’s service is exceptional. She cares about her customers and makes sure I’m satisfied with the service. More
Great service. Got the service done quicker than promised. Car was cleaned and delivered to the front parking Got the service done quicker than promised. Car was cleaned and delivered to the front parking More
Terrible service! They kept my car well over expected diagnostic of check engine light. After receiving my car once fixed the engine light came back on for misfiring w They kept my car well over expected diagnostic of check engine light. After receiving my car once fixed the engine light came back on for misfiring which one of rhe the things they did was spark plugs. I took car back and micheal theses cars do that but I paid for the service so i left car to be fix. Once i picked it up engine light comes on again for samething so i take car back. This time they kepr my car a month with no communication beside it hasnt go to. I went in person and Michael was very rude stating he's tired of me and then technician comes hollering and yelling he's had cars 9 and 12 months, what makes me think im special. They proceeded to not only fix my car but also no refund nor loaner with such long period without car. More
Everyone at the Kennesaw dealership is very friendly and helpful . They got me out in no time when I came in for the latest recall. I like the video from the tech that lets you know what’s happening with yo helpful . They got me out in no time when I came in for the latest recall. I like the video from the tech that lets you know what’s happening with your car. More
The team makes you feel welcomed and happy to be there from the minute you pull in the driveway. Mark has now been my advisor twice and I will request him every time. from the minute you pull in the driveway. Mark has now been my advisor twice and I will request him every time. More