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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,189 Reviews
Call Service Center (404) 445-2636

4,189 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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March 30, 2023

Very pleased with the service writer and the staff especially the attention and respect shown More

by Cerollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about you experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 29, 2023

They have prompt and friendly service. They were very professional, with clean facilities and refreshments. More

by A.rios.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Michael Garrabrant, Tommy Wallis
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Mar 29, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 29, 2023

Great service. I appreciated that they have hybrids. I'm glad that we bought my car there. More

by Saxman0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chazworth Martin
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Mar 29, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 29, 2023

The dealership is always clean. The service was very nice and helpful. I had to wait on my car service but was worth it. Good deal on my new Michelin tires. More

by GATLINTAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
Report | Print
Mar 29, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 29, 2023

Fast, Available appointments, Clean and good service will highly recommend anyone to that specific dealership More

by antoinemccray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wargos
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Mar 30, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and recommendation. Take care!

March 29, 2023

Work was completed to my satisfaction just took a while to get the parts in. If that process had been quicker I would have given the highest rating. More

by FRNCLLMRSNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Wallis
Report | Print
Mar 30, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words. Take care!

March 29, 2023

They took care of my car issue and made sure I was well informed ti include sending me a video. More

by MARILYNREAVES
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 30, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our service team could help out! Thanks again for your business and recommendation, and we hope to see you next visit. Take care!

March 29, 2023

Very efficient and professional service. Prompt and courteous service representative approached us right away. Clean, modern and comfortable. More

by Famato3870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

March 29, 2023

Fast and friendly service. I have been coming for years and you can not beat KIA! More

by KRISTY.LANDRETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

March 28, 2023

They fixed the issue with my taillights but pout them on too tight causing issues with my trunk. They lied and said they had before pictures but none were produced. More

by JS
Recommend Dealer
No
Employees Worked With
Chris
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Mar 29, 2023 -

Jim Ellis Kia of Kennesaw responded

JS, thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out if you have any further questions or concerns. Best regards.

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