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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,292 Reviews

4,292 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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May 18, 2023

Sheldon was really amazing and ended up getting me the car I want. I really thought I was just going to walk out and be okay with what I got but I really got the dream car that I wanted in the exact color More

by Andrejr99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Pond, Sheldon Carter
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Sheldon could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care and happy driving!

May 18, 2023

Very nice and friendly staff members at Jim Ellis Kia at Kennesaw. Awesome good job. More

by Nikkia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Nikkia, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we you love your new vehicle. Take care!

May 18, 2023

Very attentive to detail, great knowledge of requirements, gave free advice on getting my money's worth and made sure I didn't wait too long before getting my car More

by babatundekamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

May 18, 2023

Overall Good service. They are a little slow is my only complaint on any service work there. I usually am a waiter. More

by jennsw67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business, and we do apologize for the delay during your visit. We hope to see you next visit, take care!

May 18, 2023

They always do a complete and outstanding job here. I appreciate the professionalism at JEofKennesaw. More

by GA Telluride Owner
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski, Tommy Wallis
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

May 18, 2023

Great team. Very efficient and pleasant. Pleased with pricing. Happy with the inventory and the fact they had the exact vehicle I was looking for. More

by rhwallace3
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Moore, Ellisa Meehan
May 19, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care!

May 16, 2023

Diana was amazing last Saturday. Andrew waited on me today, he went to lunch after promising to close out my ticket. Not good. Chris had to close out my ticket. Hats off to Chris & D More

by 4runn9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
May 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are so pleased to hear about your visit with us, and we're so happy that our team could help out! Thanks again for your business, and we hope to see you next time. Take care!

May 14, 2023

This review could be soooo long, but I’ll spare everyone the details. I had been having all my work done at another Kia dealership not far from Jim Ellis. They were so fancy there. But fancy doesn’t fix c More

by Kalisti23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whoever the tech was that worked on my car???, Mark Kerkoski
May 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your recent experience with us, and we're so happy that our service team could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

May 13, 2023

They did a good job with the work I asked them to do. The wait was a little longer than they initially quoted, but not bad. This was the initial service and they did not reset the service reminder. They More

by cmcquate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! We do apologize for any inconvenience the delay may have caused, and our team would be more than happy to reset your service indicator if you wanted to stop by again. Best regards.

May 13, 2023

. Bad customer service. Did not communicate at all. Would not return my call. After calling for 3 days and I finally just went and got my car. It still had not been touched after three weeks. More

by alexiswomack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Garrabrant
May 16, 2023 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we truly apologize for any inconvenience this may have caused you. Please don't hesitate reaching out if you have any further questions or concerns. Best regards.

May 17, 2023 -

alexiswomack responded

No thank you.

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