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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,189 Reviews

4,189 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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January 17, 2025

Phil Joyce was helpful and courteous. Service was relatively quick and got me on my way. Thank you! More

by Mh.hirschfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Mh.hirschfield, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

Very quick, efficient and proactive service provided especially since I did not have an appointment set, I was a walk-in last minute. More

by vanessasowemimo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

they were very helpful and kept me updated and were efficient so i did not have to wait extra More

by Andrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 17, 2025

Excellent customer service, excellent service department repair, and the best employees at any car dealership! More

by BeachLoveSand25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Beachlovesand25! Please let us know if there is ever anything else we can do for you! Safe travels!

January 17, 2025

Had a great experience. Cailyn was great to work with as was her colleague, Mark. More

by jennifer_shipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cailyn
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Jennifer_shipp, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 16, 2025

Chris in service is awesome. Service done in timely manner and as promised. Very comfortable atmosphere. More

by latts0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Latts0, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 16, 2025

Kris was very helpful and easy to work with! He had a great attitude and made helpful suggestions. More

by HANNAHLONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Hannahlong! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 15, 2025

MacKenzie was super helpful and the rest of the team was very accommodating. They worked with us on every detail we needed. Awesome experience. More

by ALEX.POWELL
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Alex.powell! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2025

Very good service. Phil did a good job explaining the service that would be fine on the van. More

by Smithautos
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Smithautos! Thanks again for the positive feedback, and we hope that you have a great day!

January 11, 2025

Person responsible for my vehicle (Phil Joyce) never called me for 5 business days until I made two trips to the dealership. I dropped my car on a Thursday and found out my car was ready on Friday but More

by KELWELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Joyce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggy was great and very helpful
Jan 14, 2025 -

Jim Ellis Kia of Kennesaw responded

It sounds like your visit here at Jim Ellis Kia of Kennesaw did not live up to our expectations—which is not what we like to hear. Rest assured we pride ourselves on delivering the best quality automotive care —and direct, honest feedback from our clients like you is imperative in helping us do that. Your comments play a key role in the success of our business so we hope to speak with you soon.

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