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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,259 Reviews

4,259 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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October 17, 2022

The team members I worked with were excellent! All questions were answered and they kept me updated with the progress. More

by EHOLMES83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 15, 2022

Scheduled online for some routine maintenance and everything was easy and the staff was very friendly and professional More

by Kimbynum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, David Maddox
Oct 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your service visit with us, and we're so happy that our team could provide a great experience! Thanks again for your business, and we hope to see you next visit. Take care!

October 15, 2022

Very honest. Highly recommend going through Mark he was very helpful, straightforward, and very much unlike other service guys at other dealers who can be quite s More

by Erik Harding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your service visit with us, and we're so happy that Mark was such a great help! Thanks again for your business, and we hope to see you next visit. Take care!

October 14, 2022

The service center is amazing. David is awesome manager. He takes his job seriously. Give him a raise. More

by jpxok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maddox
Oct 14, 2022 -

jpxok responded

Unbelievable service 👍

October 14, 2022

Great quality of auto service and great customer service. Phil Joyce was knowledgeable, very courteous. I only go to Jim Ellis Kia of Kennesaw. I’ve been a customer for years. More

by Crackerjack MT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Joyce, 5 stars!
Oct 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Phil was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

Oct 14, 2022 -

Crackerjack MT responded

So great to bring my Kia to Jim Ellis Kia of Kennesaw! Wouldn't go anywhere else.

October 14, 2022

The staff was attentive, willing to address my concerns and resolve the problem in a timely manner. More

by deborahcraft
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diana Bell, David Maddox
Oct 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help out! Thanks again for your business and kind words. Take care!

October 14, 2022

We are happy. They were detailed and the service team completed the job very quickly. More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Magnus-Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Zeljka (Zee) Caradine, Brandon Pond, Ellisa Meehan, Todd Garman, David Maddox
Oct 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Cynthia, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

October 14, 2022

Every time I come to get my car service for any reason, I'm always pleased with the service I received. Everyone is always so courteous and making sure that I'm comfortable, Or if I'm in need of anything w More

by gwenafflick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelyn McAuliffe
Oct 17, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your service visit with us, and we're so happy that Evelyn was such a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care!

October 14, 2022

The staff is nice but I’m already scheduled for my fourth visit in the last month and a half for the same issue that nobody can seem to fix. More

by elyse.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil
Oct 14, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that we did not meet your expectations, and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns regarding your vehicle, please reach out to our service manager via the information below. Best regards. David Maddox, Service Manager dmaddox@jimellis.com or 770-575-4780

October 13, 2022

My attendant was very kind. All my questions were answered. Thank you very much. Deborah More

by debbiesuejones
Recommend Dealer
Yes
Employees Worked With
Kris musgrove
Oct 13, 2022 -

Jim Ellis Kia of Kennesaw responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thanks again for your business and kind words. Take care!

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