Jim Ellis Kia of Kennesaw - Service Center

The service at Jim Ellis Kia has been consistent with their level of quality since I have been a customer. their level of quality since I have been a customer. More

The team was very nice and helpful with servicing my vehicle. The atmosphere is great as always vehicle. The atmosphere is great as always More

Excellent attention as always. The staff are very attentive and identify with the company. Thank you. The staff are very attentive and identify with the company. Thank you. More

Mark and Christain are very helpful and knowledgeable when it comes to my vehicle please don't change a thing when it comes to my vehicle please don't change a thing More

Poor customer service. Does not do what they tell you they are going to do. Does not do what they tell you they are going to do. More

I have been bringing my vehicle to Kia for 6 years and I love the service and the personal care of service. love the service and the personal care of service. More

Great customer service, from start to finish. I love my kia and ya'll always take such good care of it and me. Even got me a uber home so I wouldn't have to wait. I love my kia and ya'll always take such good care of it and me. Even got me a uber home so I wouldn't have to wait. More

Tommy was a wonderful service agent and although I’ve only driven the car a few miles, I trust that it’s in tip top shape. We just moved from California where the standard of care is to give us a loaner only driven the car a few miles, I trust that it’s in tip top shape. We just moved from California where the standard of care is to give us a loaner car to drive and return our car fully detailed. Because we’re spoiled by that kind of service I did not give you a 5 star rating but I’m totally satisfied with your work. More

The Service associates took very good care of me with care And my vehicle was ready when promised care And my vehicle was ready when promised More

I was mislead! Ignored and lied too for 8days about my car! I was told my motor had a lifetime warranty. When I brought my car in. They broke my mirror and my widow Ignored and lied too for 8days about my car! I was told my motor had a lifetime warranty. When I brought my car in. They broke my mirror and my widows want come down no more! And I asked what happened? They said someone must of broke it after the 3rd day it was there. They said they would fix it! If I paid for the parts! On top of that! They never replaced my motor! Made me pay them to get my car back! I was told I could get a rental for them keeping my car so long! Never happened! I called everyday! They were so rude and disrespectful! I’ve been on the phone trying to find the best lawyer for my pain and suffering! Almost lost my job and kicked out of my nursing school! All I could do is cry every day! They are the absolutely the worst! And the sad part! Is that’s not even half of all I went thru dealing with KIA! More