Jim Ellis Kia of Kennesaw - Service Center

Very pleasant and professional Great dealership to do business with. Nice clean and comfortable waiting area business with. Nice clean and comfortable waiting area More

Impossible to talk with service department on phone. Was told when I got there phone has been turned over to AI Was told when I got there phone has been turned over to AI More

When you get to dealer service is good. When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should When calling service department on phone to schedule an appointment or ask a service question you are not able to talk with alive person. This should be a priority to have somebody available More

Mallory gave full information about problem with engine and prioritized a repair tasks. Service was completed in a short time. Victor. and prioritized a repair tasks. Service was completed in a short time. Victor. More

This is the second survey I've done. Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working Did one yesterday same one. When I use you for new car was told I would not receive a bunch of emails or text?! I've not had the pleasure of working with any of these people. I only have 300 miles on my car! More

Chris was very informative Chris was very informative during my service appointment for my recall. Chris kept me update with next steps during my service appointment for my recall. Chris kept me update with next steps More

Dealership was fine. Dautae was excellent! The process takes to long. Would go to Jim Ellis again. Dautae was excellent! The process takes to long. Would go to Jim Ellis again. More

As always the service is absolutely fantastic! Mark has always taken very good care of me. And I enjoy coming to this dealership. Mark has always taken very good care of me. And I enjoy coming to this dealership. More

Armani is an excellent sales person. She saw me looking at a Sportage a few days prior and I told I her I was not quite ready to buy and she still showed me the vehicle, some great featu She saw me looking at a Sportage a few days prior and I told I her I was not quite ready to buy and she still showed me the vehicle, some great features it had and different models and trims available. She told me her name and sure enough I went back home to talk it over with my son and came back and of course because Armani took the time and initiative to show me the vehicle I knew she was the right sales person to ask for. Luckily she was there and working with her she brought Michael in and she sold us a 2025 KIA Sportage. Armani and Michael were both smart, ambitious and nice. In my opinion they're both great assets to the Jim Ellis KIA Family. More

I already did a survey. On time, great service, excellent customer service. Thank you much On time, great service, excellent customer service. Thank you much More