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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,231 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,231 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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Verified Customer
June 22, 2025
I called with an issue about a key fob and it was handled very promptly and I was very happy to have everything come together with no issues very promptly and I was very happy to have everything come together with no issues More
by MARILYNMILLER66
June 21, 2025
The employees were very courteous and the wait time for an oil/change was reasonable. an oil/change was reasonable. More
by AW4392
Employees Worked With
June 21, 2025
Great customer service but horrible horrible job washing vehicle ….. ridiculous… car looks like they added dirt and missed several spots vehicle ….. ridiculous… car looks like they added dirt and missed several spots More
by KEYONA SMITH
Employees Worked With
June 21, 2025
Mark and the rest of the team were great best service department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia department I’ve been too had my car in and out in less time then expected car was washed and vacuumed way to go Jim Ellis kia More
by Juniorv1029
June 19, 2025
Informative, fast, knowledgeable, and friendly service. I will definitely be returning here despite it not being my local Kia. I will definitely be returning here despite it not being my local Kia. More
by Arthur L Crawford
Employees Worked With
June 18, 2025
Every year their has been a recall on my 2014 KIA SOUL. Check engine light comes on when it hits a bump in the road. I thought KIA would at least do a diagnostic test on it free of charge but wouldn't with Check engine light comes on when it hits a bump in the road. I thought KIA would at least do a diagnostic test on it free of charge but wouldn't without paying $200. The young lady that checked my car in was very nice and professional. We will never own another KIA. The only thing a KIA is good for it does have good gas mileage. Now my car still won't pass emmission and I am having to put it in the shop because KIA isn't correctly fixing the problem. Thank you More
by chumley73003240
Employees Worked With
Cailyn Quinn
June 18, 2025
Eddie made our car buying experience easy and enjoyable! He took time to explain things and we appreciate him immensely! He took time to explain things and we appreciate him immensely! More
by ROBERTSONCAROL4
June 18, 2025
Staff was very friendly and informative. They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 They got my Kia in and out in a timely manner. I appreciate them helping me get a ride to pick up my car😌 More
by Jakie
June 17, 2025
Don’t expect the best coming from the service manager, very unprofessional customer service, I hope Jim Ellis group gets better people. very unprofessional customer service, I hope Jim Ellis group gets better people. More
by ANDJAMAL
