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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,175 Reviews
Call Service Center (404) 445-2636

4,175 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 26, 2025

Outstanding in every regard! Diana is the very best! I look forward to having my Sportage serviced by you all!! More

by CGEAGLE6
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Diana Bell
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Cgeagle6! We appreciate your continued business with us, and we're looking forward to your next visit! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 26, 2025

The very best service! Mark and Mallory are one great tag team focusing on customer satisfaction! More

by CGEAGLE6
Recommend Dealer
Yes
Employees Worked With
Mark!
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Cgeagle6! Thanks again for your business! Take care!

April 25, 2025

We have serviced and bought cars from your dealership for over 10 years... The customer service has always been good but I felt like it was even better this time. More

by SUE315@outlook.com
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 25, 2025 -

SUE315@outlook.com responded

We have serviced and bought cars from your dealership for over 8 years … the service has always been good but I felt like it was even better this time.

April 25, 2025

Everyone there was pleasant. Cailyn was very helpful and courteous. She helped get me in and out of there for the oil change and tire rotation. More

by packahso2
Recommend Dealer
Yes
Employees Worked With
Cailyn
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Packahso2! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 25, 2025

This is a very good dealership, they show video proof of what’s going on with your car and what they are working on. Quality service. More

by Marissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Marissa! Thanks again for your business! Take care!

April 25, 2025

Kris always comes out and greets me when i drop off my vehicle. Great updates on timeframe as well More

by 287347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 24, 2025

Efficient and helpful Applied my online coupon and prioritized my future work orders in order of necessity More

by tcb30067
Recommend Dealer
Yes
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Apr 25, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Tcb30067! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 22, 2025

I was out in under an hour and 15 minutes, Kris was very professional and helpful! More

by DANIEL63872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Jim Ellis Kia of Kennesaw responded

Daniel63872, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2025

Jim Ellis has a great and helpful staff and a clean, comfortable environment. I’ve bought two vehicles here. More

by TKATER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Tkater, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for the positive feedback, and we hope that you have a great day!

April 18, 2025

Good Good coffee, and I even washed the car This will be the end of the survey More

by sstfxx
Recommend Dealer
Yes
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Apr 20, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Sstfxx! Thanks again for your business! Take care!

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