Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,253 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Cailyn was professional and friendly. Communicated very well throughout the process. Stephen was thorough and efficient and communicated throughout the process and made several recommenda Communicated very well throughout the process. Stephen was thorough and efficient and communicated throughout the process and made several recommendations to improve my vehicles performance. More
Kris is welcoming and helpful. He is puts customers at ease. Service is efficient and I stay informed throughout the process. He is puts customers at ease. Service is efficient and I stay informed throughout the process. More
Phil Joyce was great! He was nice and knowledgeable. Your automated service line operator is terribly frustrating- y'all definitely need to fine tune her. He was nice and knowledgeable. Your automated service line operator is terribly frustrating- y'all definitely need to fine tune her. More
Recently, I had a warranty situation arise with my rotors needing to be replaced. I was able to make an appointment via the voice assistant on the phone and showed up at my appointed time to drop off my car. needing to be replaced. I was able to make an appointment via the voice assistant on the phone and showed up at my appointed time to drop off my car. Everyone was very friendly and got my car. Processed in a very brief period of time. The whole process was very seamless and satisfactory. Thanks! More
Wonderful experience and great service received. Kris informed me step by step and I had to wait only 1hr and 20 min. Well done Kris informed me step by step and I had to wait only 1hr and 20 min. Well done More
Great as always. Professional and informative. Would be nice if service included a complimentary car wash as other dealerships do. Professional and informative. Would be nice if service included a complimentary car wash as other dealerships do. More
Every single person I talked to in this process was extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole extremely pleasant, knowledgeable, and helpful. Getting my car serviced has never been so easy, and I felt completely taken care of through the whole thing More