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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,193 Reviews
Call Service Center (404) 445-2636

4,193 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 27, 2024

Pleasant, polite and courteous employees! Very helpful , patient explaining details and going over print out of what was done wile servicing my vehicle! More

by JanetGartrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the lady’s name who assisted us but she was very kind and all of the things I wrote about her!
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Janetgartrell! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 26, 2024

Great atmosphere. Very informative on what's going on with your vehicle. And fast service. More

by CJK5900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Cjk5900, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 26, 2024

Very professional and well trained mechanics. Maintenance supervisor outstanding. He has his technicians well trained More

by Cameronkun8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Cameronkun8! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

November 23, 2024

The service was absolutely amazing. I was so happy. Everyone seems so kind and helpful. I’m extremely satisfied. And I’ve decided to have my EV9's main service done here. More

by Yong kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 22, 2024

Our car was finished in a timely manner. We will definitely be back for service More

by KBAR1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Kbar1951, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 22, 2024

Great service, they listen to what I am saying about the the problems that I am experiencing with my vehicle. More

by Barbie.watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Barbie.watkins! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

November 22, 2024

The service was friendly and on time. We had a good interaction with everyone involved. More

by monicafaith1
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Monicafaith1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 22, 2024

Service was good and while my car was there I was told what my car needed and the cost. My questions were answered and all was done in one day. More

by Mwclayton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but was treated with good service from those I dealt with.
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mwclayton1! Thanks again for the positive feedback, and we hope that you have a great day!

November 22, 2024

I really like this dealership. They are so friendly and helpful. I would recommend them to anyone. More

by Jeff1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Morrow, Sheldon Carter
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2024

From the time you get there, the people are very pleasant. There is a very nice place to sit while wait for your car to be serviced and snacks. The service department is also awesome every one of th More

by patnewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javon Marquez sims
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Patnewill, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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