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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,217 Reviews
Call Service Center (404) 445-2636

4,217 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 28, 2024

Great customer service. Got me home and back so I didn’t have to wait which was amazing! More

by Destiny Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 28, 2024

The service was quick and we did not have to wait long. They washed the car which was a bonus! More

by Mmj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mmj! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

November 28, 2024

Dedicated and courteous representative, detailed and professional in conduct itemizing customer concerns. The option of a walk-in service is a welcome development More

by babatundekamson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Babatundekamson, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 27, 2024

Service was fast and efficient. Kris got me in and out of the dealership within an hour. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 27, 2024

Pleasant, polite and courteous employees! Very helpful , patient explaining details and going over print out of what was done wile servicing my vehicle! More

by JanetGartrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the lady’s name who assisted us but she was very kind and all of the things I wrote about her!
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Janetgartrell! Thanks for taking the time to share your rating! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 26, 2024

Very professional and well trained mechanics. Maintenance supervisor outstanding. He has his technicians well trained More

by Cameronkun8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Cameronkun8! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

November 26, 2024

Great atmosphere. Very informative on what's going on with your vehicle. And fast service. More

by CJK5900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn
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Dec 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Cjk5900, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

November 23, 2024

The service was absolutely amazing. I was so happy. Everyone seems so kind and helpful. I’m extremely satisfied. And I’ve decided to have my EV9's main service done here. More

by Yong kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thanks again for your business! Take care!

November 22, 2024

Great service, they listen to what I am saying about the the problems that I am experiencing with my vehicle. More

by Barbie.watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Barbie.watkins! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

November 22, 2024

The service was friendly and on time. We had a good interaction with everyone involved. More

by monicafaith1
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2024 -

Jim Ellis Kia of Kennesaw responded

Monicafaith1, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

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