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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,174 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,174 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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April 16, 2025
Double check everything. They didn’t even put windshield washer fluid in my car. Dissatisfied They didn’t even put windshield washer fluid in my car. Dissatisfied More
by MELISSAGOHM21
Verified CustomerEmployees Worked With
April 14, 2025
Always consistent and always accommodating it with scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as booking the appointment. Would strongly recommend this customer service shop and the team that works there. Will consistently keep going with our cars because of the customer service and care. More
by patricktansor
April 14, 2025
My niece was driving my car to Illinois and it broke down in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! More
by JHill
Employees Worked With
April 08, 2025
Service was completed in a very timely manner. As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw even though there is a Kia dealership 5 miles from my home. I have been pleased from the day I purchased my 2024 Sportage SX Prestige. More
by Vickihaley1013
April 08, 2025
Everyone was very friendly. I DID NOT like the AI assistant. I could not get through to the service department. It hung up on me at least 6 times. I ended up having to call the I DID NOT like the AI assistant. I could not get through to the service department. It hung up on me at least 6 times. I ended up having to call the parts department. More
by Jtickner
Employees Worked With
Kristian
April 06, 2025
They were very kind and eager to help me figure out what was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. More
by breanamitchell
April 05, 2025
Service was completed in a timely manner and finished at the time it was promised. Wish they were more competent with other service centers when it comes to pricing the time it was promised. Wish they were more competent with other service centers when it comes to pricing More
by Dee
Employees Worked With
Unknown
April 05, 2025
Everyone at Kia of Kennesaw were awesome. Christian the salesman, Jack, the product manager and Michael the general manager. I was treated like a queen. I bought the best car on the lot. It i Christian the salesman, Jack, the product manager and Michael the general manager. I was treated like a queen. I bought the best car on the lot. It is awesome. I love it. Thank you everyone. More
by Deborah Heller
Employees Worked With
Other Employees :
Christian salesman, Jack Stricklin-product manager, Michael general manager
