Jim Ellis Kia of Kennesaw - Service Center

First Service Experience was Stellar! I went for my very first service appointment, and it was wonderful. I had several questions about my car and Diana quickly answered them all. I really I went for my very first service appointment, and it was wonderful. I had several questions about my car and Diana quickly answered them all. I really enjoyed the complimentary oil change, plus they washed & vacuumed my car too! All of that free of charge! They had me in & outta there in under an hour like a NASCAR pit crew. I would highly recommend getting a new car from Zak & later visiting Diana for your service needs. More

Always the best! I bought my car there in 2014. From my first oil change Robert Brooks has always taken care of me. Very honest and straight to the point. He never has I bought my car there in 2014. From my first oil change Robert Brooks has always taken care of me. Very honest and straight to the point. He never has tried to haggle me like some Kia dealerships I have been too for my service maintenance. I moved to Florida 3 yrs ago and came back and was relieved to know Robert was still there. More

Criminals or incompetent I was charged for work that was not performed. When I pointed it out, I was given a refund. They attempted to upsell me for brake service by telling I was charged for work that was not performed. When I pointed it out, I was given a refund. They attempted to upsell me for brake service by telling me that my front brakes were at 2% but they never took my tires off. Per a previous recall they claimed to have changed the engine on my car but I doubt that service ever happened. They can't confirm it for me. Avoid this place. More

Didn’t take very long at all Had a appointment and when I arrived early, no problem. Taken care of right away. Waited only a short time for work to be done. Had a appointment and when I arrived early, no problem. Taken care of right away. Waited only a short time for work to be done. More

Service Jason was very nice and helpful. When I arrived he was in back with another customer...Lavar took me to Jason's desk and went and told him I was there Jason was very nice and helpful. When I arrived he was in back with another customer...Lavar took me to Jason's desk and went and told him I was there. Jason came to the waiting area and advised me of the progress. He then came back and told me part(s) had 2 b ordered, got the car washed and then walked me 2 my car. He said he would call when the part came in. More

Wonderful as always Wonderful service now I just hope Kia comes through with other issues pertaining to my car and the out of warranty work that I feel Kia should help wi Wonderful service now I just hope Kia comes through with other issues pertaining to my car and the out of warranty work that I feel Kia should help with considering all the issues that we have had with recalls More

oil change Diana provided great service. I went in for an oil change and was out within an hour. I would highly recommend kia service center in the future. Diana provided great service. I went in for an oil change and was out within an hour. I would highly recommend kia service center in the future. More

Service Very pleasurable experience. Great people from Jason to the nice young men who dropped me off and picked me up. I will return for service in the futu Very pleasurable experience. Great people from Jason to the nice young men who dropped me off and picked me up. I will return for service in the future. More

It was great Robbie was great and always know me when I walk in. He does such a great job with working with people and friendly. He always make me feel welcomed. Robbie was great and always know me when I walk in. He does such a great job with working with people and friendly. He always make me feel welcomed. More

Great service - Miranda Miranda, the Kia service representative did a great job explaining the recalls and then work my vehicle through the service department in less than a Miranda, the Kia service representative did a great job explaining the recalls and then work my vehicle through the service department in less than a day. More