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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,175 Reviews

4,175 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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November 21, 2018

Great and quick Service rep very friendly and helpful. Great price for service. Work on my vehicle was completed very quickly. Love the appointment system. Offered ot More

by KEMAXX60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason in service department
Nov 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2018

Service on my Kia I dealt with Jason who worked with me getting my car serviced. He went above and beyond on working with my schedule. All the staff at Jim Ellis Kia More

by KIWIGIRL30066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Dale
Nov 23, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

November 20, 2018

Best Dealership I have ever been to! Everyone went above and beyond! I drove 1 hour to get there and it was so worth it! I had my 1 yr old daughter with me and was told it would take abou More

by JESSICAFRENCH2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy that drove me around, I'm sorry I can't remember his name. , Lavar Frederick
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Jessica, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is ever anything else we can do for you! Safe travels!

November 20, 2018

Great Is a Great place to come to friendly people good service good experience I been coming here for years for my and my son's car More

by CORINNAWOMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you have any further questions, please don't hesitate to reach out! Take care!

November 20, 2018

Excellent service and very helpful! Leanne has been an awesome advisor and helped me every step of the way. It was my first time coming and at first I was confused. But she swiftly got m More

by Sureguy15x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2018

No Appointment - Great Service I didn't have an appointment and the service area was extremely busy. Thank you, Leanne for your professionalism and courtesy. Nice to experience a bi More

by martyatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Martyatl, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care!

November 19, 2018

Great customer service! My battery in my hybrid died and they got me in, fixed the battery and two recalls. And still had my car back the same day. I am eternally greatful fo More

by FANGELREAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2018

Excellent Service from Robbie As always Robbie was awesome. He was able to work me in to the very busy schedule and continued to keep me apprised of the progress as my vehicle was More

by GINAKENNEDY0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie Brooks
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Gina, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 19, 2018

Great service The overall service was simply great! Ms. Leanne ROCKS! The mechanic is fantastic and the transportation guy was very kind, friendly and accommodating More

by ANG_NOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leanne Knight
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, thank you so much for your positive comments about Jim Ellis Kia of Kennesaw! Please let us know if there is ever anything else we can do for you! Safe travels!

November 19, 2018

Great Lavar is awesome!! Always on top of his game. I would recommend him every time! Car was cleaned like I requested. Very happy with my visit More

by SANDYADAMS31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick
Nov 21, 2018 -

Jim Ellis Kia of Kennesaw responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. Please reach out to us if there is anything else we can do for you! We hope you have a great day!

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