Jim Ellis Kia of Kennesaw - Service Center

Awesome Service was fantastic amd the people were very friendly. The price was very good and the place was very clean. The other thing that I like is if there Service was fantastic amd the people were very friendly. The price was very good and the place was very clean. The other thing that I like is if there is something else wrong with your they let u know More

Good quick service Service was excellent. Leanne took good care of me. I'll definitely be back. Got oil changed and tires rotated. No complaints from me. Thanks. Service was excellent. Leanne took good care of me. I'll definitely be back. Got oil changed and tires rotated. No complaints from me. Thanks. More

Good experience Dianne Bell provided great service during the routine visit for service maintenance. Kept me well informed from start to finish. Very friendly, knowle Dianne Bell provided great service during the routine visit for service maintenance. Kept me well informed from start to finish. Very friendly, knowledgeable and professional. More

Trip to Kia Lavar goes above and beyond to ensure Kia owners have the best experience while getting our cars serviced at the Cobb County location. On multiple occ Lavar goes above and beyond to ensure Kia owners have the best experience while getting our cars serviced at the Cobb County location. On multiple occasions Lavar has taken the time to make our service appointments stress free as possible with making us feel comfortable and helping to resolve any issues with the help of other employees; starting at the time we arrive to the time we leave. He truly is one of the best employees at this location. Feeling comfortable with staff you can trust with your vehicle and receiving fare prices at the service center has made me very satisfied as a customer. More

service Robert was very nice. Did recall on air bags. Ask to replace bulb on tail light and it would be $25.00. Thought this was horrible. Thought they would Robert was very nice. Did recall on air bags. Ask to replace bulb on tail light and it would be $25.00. Thought this was horrible. Thought they would just stick it in for me. More

Recall Lavar was awesome! So thankful I got the chance to work with someone that had the sense of urgency I needed with an energy I really appreciated. He we Lavar was awesome! So thankful I got the chance to work with someone that had the sense of urgency I needed with an energy I really appreciated. He went above & beyond and provided me with perfect service! More

Awesome! Every time I come into Jim Ellis Kia of Kennesaw the customer service is outstanding! From the day I purchased my car; to the day I needed my first oi Every time I come into Jim Ellis Kia of Kennesaw the customer service is outstanding! From the day I purchased my car; to the day I needed my first oil change the service has been more then Awesome!!! If I could provide 1000 stars I would! They even washed my car!!!! You all deserve a gold star ?? Thank you Jim Ellis Kia of Kennesaw! Your team is amazing! Keep up the outstanding service! 😊 Happy Customer! More

Could not be Happier! My sevice neeeds were a little tricky, but David and Jason stepped right up and got it done. They kept me up to date through every issue and I could n My sevice neeeds were a little tricky, but David and Jason stepped right up and got it done. They kept me up to date through every issue and I could not be more appriciative for how well they treated me. Thank you so much! More

5000 MILES SERVICE Every time I make an appointment, I am treated with respect and prompt attention. The services done on Optima has always been to my satisfaction. Mr Every time I make an appointment, I am treated with respect and prompt attention. The services done on Optima has always been to my satisfaction. Mr. Brooks has been my service representative every since I bought my Kia. He is always verifying if I am satisfied before leaving. More

Long wait, poor communication I was SO excited to see there was a new owner at this dealership with high hopes that the service department would have improved. I was so disappointe I was SO excited to see there was a new owner at this dealership with high hopes that the service department would have improved. I was so disappointed when I sat and waited exactly 2 hours for a simple oil change and tire rotation. No one even came and checked on me until they were 1.5 hours into the service. I am so upset that this exorbanat wait time was not comminuted to me and I was not apologized to for the inconvenience. More