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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,174 Reviews

4,174 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 04, 2025

Excellent staff and associates the efficency and speed that the job was handled is top notch and excellent follow up on adviment for the vehicle was very welcome. More

by P4R45171K1NF3KT1ON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cailyn Quinn
Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, P4r45171k1nf3kt1on! Please let us know if there is ever anything else we can do for you! Safe travels!

April 04, 2025

The service was fast and the staff was courteous during my visit to this location. W More

by Kayholla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Kayholla! Thanks for taking the time to share your rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 04, 2025

Kris was efficient and professional. He kept me updated on repairs and timeframes. Thank you Kris. More

by 287347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 03, 2025

This dealership is efficient, reliable and courteous. The staff is very friendly and welcoming in the waiting area is clean and bright. More

by BETSYKILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

Apr 10, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Betsykill! Thanks for taking the time to share your rating! Thanks again for your business! Take care!

April 03, 2025

Will do Very good. They told me and showed me everything that was needed and done More

by Wljohnson490
Recommend Dealer
Yes
Apr 09, 2025 -

Jim Ellis Kia of Kennesaw responded

Wljohnson490, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 02, 2025

This the best KIA dealership I've found for my Sorento SX. The check was fawless. I will definitely go back More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
Apr 06, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

April 01, 2025

Excellent costumer service. Caitlin is the best very nice and humble. I only go there because she always go above and beyond More

by RRIOS0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Rrios0611! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

March 31, 2025

Great service - they really looked out for me! I purchased a new car but shortly saw issues with it. I returned the car to Jim Ellis for inspection, and long story short, it needed to be replaced. More

by BROOKE.SIMS104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Jim Ellis Kia of Kennesaw responded

Brooke.sims104, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 31, 2025

Unable to reach anyone, Recording ALL THE TIME. And never a true answer when asked. More

by brendawlms81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Brendawlms81, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

March 29, 2025

Prompt and courteous service. Always a pleasure to have service done at this dealership and to have Mark as the service professional More

by mretz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Mretz! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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