Jim Ellis Kia of Kennesaw - Service Center

Nice environment, great customer service, great experience, can't complain about anything overall great! D experience, can't complain about anything overall great! D More

Great people great service. They we effcient addressed the recall quickly.and got me on my way. They we effcient addressed the recall quickly.and got me on my way. More

Jim Ellis Kia is the best place to go and purchase a vehicle. They are quick to listen and attend your needs and choosing a vehicle. They treat you like family and make sure that you’re well satisfied i vehicle. They are quick to listen and attend your needs and choosing a vehicle. They treat you like family and make sure that you’re well satisfied in choosing your vehicle. I am well satisfied with the service that I have had Since 2014. More

Jahvon Sims the service advisor was very professional and took care of what needed to be done. took care of what needed to be done. More

The work in my car is done correctly. I am Happy. Kristian very pleasant person. He has always been courteous and very patient. Thank you I am Happy. Kristian very pleasant person. He has always been courteous and very patient. Thank you More

I have to say that this was very good experience. Madison did a great job of keeping me updated as my car was in the shop. Madison did a great job of keeping me updated as my car was in the shop. More

Wait was acceptable. Kris is friendly and service oriented. Overall experience is good. One complaint is service department should have service package that matches mil Kris is friendly and service oriented. Overall experience is good. One complaint is service department should have service package that matches mileage for my vehicle which has 8k mile service intervals. Seem to be stuck on 5K. That does not work for me. More

Great service! All the work was done ahead of schedule and everyone was very helpful All the work was done ahead of schedule and everyone was very helpful More

The technician is not timely or well trained. That took a few minutes to complete had my car for 10 days. When he did not know what to do, it took a week for a tech communication with Kia USA to That took a few minutes to complete had my car for 10 days. When he did not know what to do, it took a week for a tech communication with Kia USA to even be requested. Communication with service is lacking and not genuine. More

Came in for an oil change and they were able to go ahead and do the inspection for a recall and complete the recall. and do the inspection for a recall and complete the recall. More