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Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,289 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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4,289 Reviews of Jim Ellis Kia of Kennesaw - Service Center
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September 15, 2024
I drove my car a day later after being service for the 15,000 mile check out tire pressure light came on. I had 27 pound pressure in the back tires and 29 pressure the front tires also had an oil change t 15,000 mile check out tire pressure light came on. I had 27 pound pressure in the back tires and 29 pressure the front tires also had an oil change tire rotation. This service is unacceptable my eyes, someone didn’t do their job correctly. I had to pull over and find some places to put air in my tires on a long trip. More
by BILLYBARNESIIIII
Verified CustomerEmployees Worked With
Caitlyn Quinn 10697
September 14, 2024
Phil was very friendly and welcoming. The facility is very clean both in the service center and the working area. The facility is very clean both in the service center and the working area. More
by stacyvo
Employees Worked With
September 14, 2024
Awaiting Jim Ellis dealer/corp resolutions on service pricing and upsold paint and fabric warranty concerns. pricing and upsold paint and fabric warranty concerns. More
by J Prien
Employees Worked With
Other Employees :
Michael Johnson, Scott Johnson, Mark Kerkoski
September 14, 2024
Great service experience. Greeted as I came in the door and service actually wrapped up sooner than expected. Consistently good experience. Greeted as I came in the door and service actually wrapped up sooner than expected. Consistently good experience. More
by CHAD.BELINFANTI
Employees Worked With
Mark Kerkoski
September 14, 2024
The dealership created an appointment for me when my car had 2 recalls. I get there and they say oh we only can fix one thing today because the mechanic for the second recall isn’t here. Why would they sche had 2 recalls. I get there and they say oh we only can fix one thing today because the mechanic for the second recall isn’t here. Why would they schedule me on a day where I cant get it all fixed in ok visit? They made me come in again and wait just as long. Such a waste of my time. More
by Dana
Employees Worked With
No one is listed who I reocognize
September 13, 2024
Great Establishment. Everyone is always friendly and helpful. Service department is awesome. Haven’t had one issue since I’ve been coming here. Everyone is always friendly and helpful. Service department is awesome. Haven’t had one issue since I’ve been coming here. More
by Donterrious Tolbert
Employees Worked With
Mark Kerkoski
September 13, 2024
Staff was nice. Not just tge service writer, Mark, but others I walked by asked if I had been helped Not just tge service writer, Mark, but others I walked by asked if I had been helped More
by KAYE
September 12, 2024
I found the service and the timeliness by Jahvon of Jim Ellis' KIA dealership to be fast and eficient. Jahvon was also veey friendly, professional and also veyr helpful when it came to answering questions Ellis' KIA dealership to be fast and eficient. Jahvon was also veey friendly, professional and also veyr helpful when it came to answering questions and concerns. Thank you very much for your help in keeping my car on the road with safety and reliability! More
by hatroy114
Employees Worked With
Diana Bell
