Jim Ellis Kia of Kennesaw - Service Center

I went to Jim Ellis because they had the best selection. ..I stayed because my salesperson,Christian, made the buying experience pleasant and I bought because working together,down to the finance manager, I ..I stayed because my salesperson,Christian, made the buying experience pleasant and I bought because working together,down to the finance manager, I was able to make the deal I wanted. Their follow up on a slight concern was taken care of immediately. I definitely would refer friends and family More

Quick service. Tentative. Helped me determine what servie package I needed. Was sure to tell me where anything I needed was while I waited. Tentative. Helped me determine what servie package I needed. Was sure to tell me where anything I needed was while I waited. More

Very prompt service! Was in and out! Very kind and helpful staff as well. Will be back Was in and out! Very kind and helpful staff as well. Will be back More

My service at Jim Ellis Kia was amazing! The service employees are nice and professional! The service employees are nice and professional! More

Took 08 Optima in because speedometer and odometer stopped working. They replaced all speed related sensors including the wheel speed sensor and ABS sensor to the tune of $2,300 and they did not have stopped working. They replaced all speed related sensors including the wheel speed sensor and ABS sensor to the tune of $2,300 and they did not have the diagnostic tools to properly identify the issue but replaced parts still. (Could not even test the tpms sensors in the tires and that light is still on,) Still no speedometer, no odometer. Sam, the service manager, advised me after keeping the car a month to use an app to see speed. Not sure this is legal to hold a phone while driving, not even sure my car is safe or have ABS. I don't think the car will even sell without speedometer, odometer but I sure paid a lot. More

Only one recall was done to a missing part for the second. I am still waiting for a call to come in and have the second recall piece put in. second. I am still waiting for a call to come in and have the second recall piece put in. More

They were very friendly and repaired the car with expert skill. He also guided me to a tire repair shop. skill. He also guided me to a tire repair shop. More

The most pleasant oil change I’ve ever had. I was able to sit a table in the showroom and get some work done. The job was done quicker than expected and I got a video message detailing info abo I was able to sit a table in the showroom and get some work done. The job was done quicker than expected and I got a video message detailing info about my car. Everyone was so friendly and helpful. This place makes you feel like family! More

This place was clean and the staff was really friendly, they took care of my car in which it didn't take all day to service. they took care of my car in which it didn't take all day to service. More

First time here. Great service from the moment i arrived. Diane Bell was very helpful. Great service from the moment i arrived. Diane Bell was very helpful. More