Jim Ellis Kia of Kennesaw - Service Center

This place was clean and the staff was really friendly, they took care of my car in which it didn't take all day to service. they took care of my car in which it didn't take all day to service. More

Courteous sign in, followup on status done in timely manner. No hassles.Quick appt. to have service done. manner. No hassles.Quick appt. to have service done. More

Great customer service, very efficient and communication was excellent. Two recall updates were completed on my 2021 Kia Telluride SX. was excellent. Two recall updates were completed on my 2021 Kia Telluride SX. More

Terrible communication and customer service. Did not return any phone calls, was given the run around every time that I called. Was told 2-3 days for work to be completed, ended up being 10. Whe Did not return any phone calls, was given the run around every time that I called. Was told 2-3 days for work to be completed, ended up being 10. Whenever I was in contact with any staff, they were very rude and gave me no answers. More

Great dealer and service center. Always timely service and promises delivered. I would like to give this a high recommendation. Always timely service and promises delivered. I would like to give this a high recommendation. More

Excellent service. I easily booked the appointment online, the staff was friendly, clearly communicated everything and service was very quick. I easily booked the appointment online, the staff was friendly, clearly communicated everything and service was very quick. More

I have a 2013 Sorento. Jim Ellis Kia did almost all of the maintenance 'til the 10 year warranty ran out. It's still in tiptop shape thanks to Kia service. Now that I am w Jim Ellis Kia did almost all of the maintenance 'til the 10 year warranty ran out. It's still in tiptop shape thanks to Kia service. Now that I am widowed, I can trust them to keep it that way. More

Overall Great service! Very little wait time . I like the tech video indicating what was done with my car and recommendation. Very little wait time . I like the tech video indicating what was done with my car and recommendation. More

Service was quick and they didn't try to up sale additional services but definitely recommend some. I would definitely come back to service my cars here. additional services but definitely recommend some. I would definitely come back to service my cars here. More

This dealership and the team here are doing an amazing Job! I will not service my Kia anywhere else! Great Job from start to finish! Job! I will not service my Kia anywhere else! Great Job from start to finish! More