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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,239 Reviews

4,239 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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June 20, 2024

Did a good job repairing my car and keeping me informed of the progress. Very friendly and helpful employees More

by Kathleensbaughman@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kathleensbaughman@gmail.com! Please let us know if there is ever anything else we can do for you! Safe travels!

June 20, 2024

I like the inner workings of the dealership. The representative was professional, helpful and courteous. More

by DAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Dab! Please let us know if there is ever anything else we can do for you! Safe travels!

June 19, 2024

I always have a great experience here at Jim Ellis Kia. Phil did an excellent job. More

by justilee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Justilee! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 19, 2024

I went to Jim Ellis because they had the best selection. ..I stayed because my salesperson,Christian, made the buying experience pleasant and I bought because working together,down to the finance manager, I More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Pond, Chris Vallejo
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Linda! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for the positive feedback, and we hope that you have a great day!

June 19, 2024

Generally good, but I had to wait a few days for the car to be ready. The repair seems to have worked. More

by DOUGMORRIS66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Dougmorris66! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

June 19, 2024

It was my first time at this dealership and I will be back.! Mallory did and excellent job. My experience was first class all the way. Thank you! More

by CHARLES.CAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Charles.cagle! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

June 19, 2024

I appreciated Mallory and her attention to my issues. She was very pleasant and professional!! More

by Ginrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Ginrooks! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

June 19, 2024

EVERYONE was so nice, friendly and professional. The experience was very pleasant. Thank you all very much More

by weshood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell, Norris Burns
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Weshood1! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 18, 2024

Quick service. Tentative. Helped me determine what servie package I needed. Was sure to tell me where anything I needed was while I waited. More

by ambermoya12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Ambermoya12, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

June 18, 2024

Very prompt service! Was in and out! Very kind and helpful staff as well. Will be back More

by MSCHWEINBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Mschweinbeck, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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