Jim Ellis Kia of Kennesaw - Service Center
Kennesaw, GA
4,175 Reviews of Jim Ellis Kia of Kennesaw - Service Center
Clean, courteous, respectful and punctual. I could not have been more pleased with the service. I could not have been more pleased with the service. More
Very pleased with the entire staff. Quick and punctual with any update that I needed. Quick and punctual with any update that I needed. More
Service was fast and reliable, like always. Kris and Mark took great care of me. Kris and Mark took great care of me. More
I ordered my car, waited six weeks and when I received it, it had the wrong color interior. When I called the salesman before he got back to the dealership. He said wait until he got back to the dealershi it, it had the wrong color interior. When I called the salesman before he got back to the dealership. He said wait until he got back to the dealership and they would call. They tried to say I order black, they wanted to know who came with me and my son in law did and they called him and asked. Finally they called back and there were only two in Ga that color but it didn’t have everything on that the one ordered, but I took it. It popped everytime you turn real sharp, I brought it in and they kept it overnight and said it only popped once. That was that, I said when something falls out from under it I’ll let u know. My front windshield stopped working and had to bring it back for that. I was in three days ago for service and they said I had a nail in front passenger side. I took it to the tire place and there wasn’t a nail in it, they went back and checked all four, no nail. After an hour and a half O was on my way home. So you see I won’t be recommending it to anyone. More
Service advisor was great. The technician however was not. The technician did not set tire pressures nor did they top off any fluids. Also the technician did not clean the oil The technician however was not. The technician did not set tire pressures nor did they top off any fluids. Also the technician did not clean the oil off the underbody panel and it dripped in my garage. More
It was good and they were able to take care of addressing all the recalls promptly all the recalls promptly More
I've taken my car here for servicing a couple times and the folks at Jim Ellis Kia of Kennesaw are great. They're courteous and thoroughly explain the work being done and the associated costs. the folks at Jim Ellis Kia of Kennesaw are great. They're courteous and thoroughly explain the work being done and the associated costs. More
I always get great service here. Appointments are on time and they complete service in a shorter time than estimated. The waiting area is nice and the coffee is very good. Our next K Appointments are on time and they complete service in a shorter time than estimated. The waiting area is nice and the coffee is very good. Our next Kia will come from here ( we currently have three) More
Great in person customer service and Great timely Maintenance service.. Thank you for your service. Maintenance service.. Thank you for your service. More