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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
4,179 Reviews

4,180 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 10, 2024

Diana was amazing as always be working with her for years and many mire to come. She always provides the best service and keeps me informed of any and everything my car may need. Her Customer Service skills More

by jimmycook884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 09, 2024

The best ever would always go back to them because they are the freaking best More

by philiptran918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norris Burns
Apr 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 08, 2024

I have been working with Diana Bell as my service advisor for years now. I love her manners and patience… she exceeds my expectations as an advisor. More

by COCOPOPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 06, 2024

Everybody was kind and friendly, and helpful. Will come back again. Thank you for helping More

by Parksjadeyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2024

I wish from now on i have the same trethment and keep the same service to the end thank you nice work keep it that way More

by ulisesaparicio578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2024

Was heading towards my scheduled appointment when I had a tire blow on the freeway a few miles from the dealership able to secure me a new tire and perform my schedule maintenance with pick up the next day More

by kerrybensing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 05, 2024

I recommend this dealership. My service writer is Diana Bell and has been since I purchased my car in 2017. She is knowledgeable about her job and always is willing to go the ext More

by BCROCK1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

April 05, 2024

Quick greet,quick check in. Quick turn around for oil change . Service has improved since last time More

by dotjim68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your comments keep us motivated and working hard for all our guests! Thanks for your business! Take care!

April 05, 2024

Diana Bell is simply amazing. I watch her when I am waiting for my car to be serviced, she makes worker Bees look.lazy if you could clone her your service department would be #1. More

by ALLIECATBIRD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 05, 2024

Overall great service, great customer service, timeliness, great experience. Representative handling my experience did an outstanding job More

by LAVALAIS.EMILY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Bell, Norris Burns
Apr 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

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