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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,204 Reviews

4,204 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 12, 2024

Mallory Julianna did a great job But your customer service not so great I tried to call for 2 days to speak with service advisor I can’t get a person on the phone More

by MILANUNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Julianna
Apr 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 11, 2024

Took my KIA on short notice and taken care of in less than 30 minutes. Phil was great and people friendly. More

by JF.PITTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 11, 2024

The visit was great from check in at the service desk to waiting in the comfortable area for the service to be performed. Everyone was helpful, friendly, and service oriented. More

by sawyersc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Mallory
Apr 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

April 10, 2024

Diana was amazing as always be working with her for years and many mire to come. She always provides the best service and keeps me informed of any and everything my car may need. Her Customer Service skills More

by jimmycook884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 10, 2024

Diana Bell Has been the most amazing service provider for my family and I for a decade . Anytime there is service that is needed , she has made sure all aspects of the job are taken care of . I will continue More

by cbrendon93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Cbrendon93, your positive review means a lot to us and we’re happy we could help you!

April 09, 2024

The best ever would always go back to them because they are the freaking best More

by philiptran918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo, Norris Burns
Apr 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

April 08, 2024

I have been working with Diana Bell as my service advisor for years now. I love her manners and patience… she exceeds my expectations as an advisor. More

by COCOPOPS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 10, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 06, 2024

Was heading towards my scheduled appointment when I had a tire blow on the freeway a few miles from the dealership able to secure me a new tire and perform my schedule maintenance with pick up the next day More

by kerrybensing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2024

I wish from now on i have the same trethment and keep the same service to the end thank you nice work keep it that way More

by ulisesaparicio578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

April 06, 2024

Everybody was kind and friendly, and helpful. Will come back again. Thank you for helping More

by Parksjadeyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

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