Jim Ellis Kia of Kennesaw - Service Center

Excelent service, friendly and very professional everything was done on a timely manner and to my complete satisfaction. Will recommend to anyone that ask everything was done on a timely manner and to my complete satisfaction. Will recommend to anyone that ask More

Mark has taken care of my Telluride since I purchased it in 2020. He's always taken the time to explain things and make sure work is done right. in 2020. He's always taken the time to explain things and make sure work is done right. More

Customer service was excellent. Service was done in timely matter and vehicle returned clean. 5 🌟 Service was done in timely matter and vehicle returned clean. 5 🌟 More

They have clean facilities. They have friendly service folks and helpful check-out staff. Easy to make appointments and get things done They have friendly service folks and helpful check-out staff. Easy to make appointments and get things done More

I had a bad past experience but this interaction was quality- love the texting updates and appreciated the quick diagnosis. I won’t use their recommended tow company tho- there are cheaper ones out ther quality- love the texting updates and appreciated the quick diagnosis. I won’t use their recommended tow company tho- there are cheaper ones out there and felt sort of “taken” thinking I was getting a deal by using Kia’s recommendation where “they get a discount”- it’s not. More

My service tech and work was remarkable. The waiting room was neat and clean. I enjoyed the snacks as well. The waiting room was neat and clean. I enjoyed the snacks as well. More

I took my car to Kia for an oil change and 19 days later my car had a oil leak and my oil was low and black I had to take my car back twice and I was told I had to drive my car 500 miles than bring it back my car had a oil leak and my oil was low and black I had to take my car back twice and I was told I had to drive my car 500 miles than bring it back I had to take it back the next day after they looked at it and then they tells me I have to pay $437 and I know for a fact they messed my car UP …….. More

My service rep Phil Joyce was very accommodating and kept me informed. Overall great service. me informed. Overall great service. More

Diana was great and called me throughout the day to keep me updated. She also helped get me in and out quickly. me updated. She also helped get me in and out quickly. More

Very convenient to schedule appointments online. They took my car at my appointment time and told me what was needed next. My representative was super polite and professional. They took my car at my appointment time and told me what was needed next. My representative was super polite and professional. More