Jim Ellis Kia of Kennesaw - Service Center

Overall great service, great customer service, timeliness, great experience. Representative handling my experience did an outstanding job timeliness, great experience. Representative handling my experience did an outstanding job More

Quick greet,quick check in. Quick turn around for oil change . Service has improved since last time Quick turn around for oil change . Service has improved since last time More

Diana Bell is simply amazing. I watch her when I am waiting for my car to be serviced, she makes worker Bees look.lazy if you could clone her your service department would be #1. I watch her when I am waiting for my car to be serviced, she makes worker Bees look.lazy if you could clone her your service department would be #1. More

I recommend this dealership. My service writer is Diana Bell and has been since I purchased my car in 2017. She is knowledgeable about her job and always is willing to go the ext My service writer is Diana Bell and has been since I purchased my car in 2017. She is knowledgeable about her job and always is willing to go the extra mile to satisfy. More

I like the service team they are very helpful and on time keep updating their clients keep updating their clients More

Javon M. Sims very friendly,nice,customer service oriented. The facility very professional, calm,clean,nice. Sims very friendly,nice,customer service oriented. The facility very professional, calm,clean,nice. More

Diana Bell is the most amazing service representative ever! Great, friendly, customer service oriented, and the best in the business. ever! Great, friendly, customer service oriented, and the best in the business. More

Always a good energy and help with figuring out the best way to keep my car healthy! way to keep my car healthy! More

Even though we live in Douglasville, I always bring our Kia to Jim Ellis. We love the excellent service and will continue to go for our future vehicle needs. Kia to Jim Ellis. We love the excellent service and will continue to go for our future vehicle needs. More

I drove in, I was met promptly. We went over my service request and I was asked if I would be waiting. I said I would be waiting and proceeded to crochet in the waiting area for abo We went over my service request and I was asked if I would be waiting. I said I would be waiting and proceeded to crochet in the waiting area for about 2 hours and then Phil car and let me know the car was all set after I had viewed a video of the service summary. An overall pleasant experience More