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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,210 Reviews

4,210 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 03, 2024

Fast service Knowledgeable staff Great customer service I really like the videos sent by the technician. More

by KLR
Recommend Dealer
Yes
Employees Worked With
Mallory
Apr 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, it is great to read such wonderful comments about your recent experience with us. At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 03, 2024

Customer services experience at service shops was excellent but but I had a problem. They told me they would wash the vehicle. I was waiting for 1 hour and had to claim it. Upon receiving it, it was More

by HERNAN_FUNCKNER
Recommend Dealer
Yes
Apr 05, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

April 03, 2024

I always love coming here and seeing Diana. She provides excellent service and personal service!!! More

by mpwinter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
Apr 05, 2024 -

Jim Ellis Kia of Kennesaw responded

HI, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 02, 2024

Fast, friendly and excellent service. This dealership has a experienced service team who listens and ensure that all customers' needs are met. The service was far better than most Kia dea More

by INDAYSIAB.B
Recommend Dealer
Yes
Employees Worked With
Jahvon Sims
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Indaysiab.b, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

April 02, 2024

Extremely pleased. They are always polite and courteous. I feel comfortable every time I come here. More

by STANLEY_W
Recommend Dealer
Yes
Employees Worked With
Kristian Musgrove
Apr 04, 2024 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Stanley_w!

April 01, 2024

Always the best service for my Kia Always the bed service for my Kia, good service at fair price. More

by HERNANDO.GALINDO
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Kerkoski
Apr 03, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi Hernando, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

April 01, 2024

I always come back. I drive past a Kia dealership to get to them. This is because they have never cheated me like the Kia dealership. I always drive past. More

by PATMOLOK
Recommend Dealer
Yes
Employees Worked With
Newest lady on the service team
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

March 31, 2024

Courteous Chris is helping me with a warranty issue. He knows my car is having problems that I am not responsible for. He has been aggressive in solving the problem More

by zumbadanceit
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

March 31, 2024

Prompt, efficient, Chris is great Wouldn't think of taking my KIA Sorento any other dealership. Chris and Mark know my name. ?? More

by BARMSTRONG219
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 02, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

March 30, 2024

Kind staff and prompt service Service felt very orderly and personalized. This was my second service. More

by tracey_lynch25
Recommend Dealer
Yes
Apr 01, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

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