Back

Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.2
4,198 Reviews

4,198 Reviews of Jim Ellis Kia of Kennesaw - Service Center

Sort by
March 24, 2025

I always get excellent service. The building is always clean and inviting, the sales team and the other staff members are always friendly and the location of where the dealership is More

by MONICA85WRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 24, 2025

Great customer service always. Got my car in and out of oil change in no time. More

by TRENEBRIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Thanks again for the positive feedback, and we hope that you have a great day!

March 23, 2025

Everyone is courteous, friendly and professional. That is what I look forward to as a customer. More

by WILLIAM.BOYER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambe
Mar 26, 2025 -

Jim Ellis Kia of Kennesaw responded

William.boyer3, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

March 22, 2025

They did what they were supposed to do. Friendly and polite. Can’t complain. Good service More

by Leander.ev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Leander.ev! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 15, 2025

The service was fast and reliable. Prices are also not a surprise. I was very happy that I received a discount coupon by mail. Excellent overall. More

by tmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
Mar 19, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

Mar 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Please let us know if there is ever anything else we can do for you! Safe travels!

March 15, 2025

I am always pleased with the service I received at this Kia dealership. And the service people are nice More

by Nancydford317
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 14, 2025

I ordered my car, waited six weeks and when I received it, it had the wrong color interior. When I called the salesman before he got back to the dealership. He said wait until he got back to the dealershi More

by littlece
Service Time
Recommend Dealer
No
Employees Worked With
Mark Kerkoski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Jim Ellis Kia of Kennesaw responded

Littlece, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

Mar 22, 2025 -

Jim Ellis Kia of Kennesaw responded

Littlece, we regret that this situation has not been resolved to your satisfaction and we would like to try to restore your confidence in our business. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

March 14, 2025

Clean, courteous, respectful and punctual. I could not have been more pleased with the service. More

by todd.q.chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Todd.q.chapman! Please let us know if there is ever anything else we can do for you! Safe travels!

March 14, 2025

Very pleased with the entire staff. Quick and punctual with any update that I needed. More

by todd.q.chapman
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

March 14, 2025

Service was fast and reliable, like always. Kris and Mark took great care of me. More

by MXHOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Jim Ellis Kia of Kennesaw responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

...
9
...