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Jim Ellis Maserati
Atlanta, GA
184 Reviews
Since 2012, Jim Ellis Maserati has been serving metro Atlanta drivers, offering new and pre-owned Maserati vehicles. As a member of the Jim Ellis Automotive Group — which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center — the dealership has achieved significant accolades, including ranking No. 2 and No. 3 nationally for certified pre-owned sales and parts sales respectively. Additionally, Jim Ellis Maserati ranked No. 1 in the region for new car sales in 2024 and received the 2025 Reputation.com 800 Club Award. Visit Jim Ellis Maserati at 5855 Peachtree Blvd., Atlanta, GA 30341, or online at JimEllisMaserati.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 184 reviews
July 22, 2023
Our experience with Raychel Castro was fantastic! She was ready for our appointment, knowledgeable about the vehicle, and such a pleasure to work with! Car buying can be difficult, but Raychel made i She was ready for our appointment, knowledgeable about the vehicle, and such a pleasure to work with! Car buying can be difficult, but Raychel made it easy! More
by uscdancerm27
Employees Worked With
Raychel Castro
July 22, 2023
Raychel made the car buying experience a pleasure. She was knowledgeable and attentive. She and Adam were very communicative and even worked with finance to get us the best APR available. Thank you an She was knowledgeable and attentive. She and Adam were very communicative and even worked with finance to get us the best APR available. Thank you and I LOVE my new car! More
by Rogerphilmon
Employees Worked With
Rachel Castro
June 28, 2023
Raychel was awesome, great customer service and she gave me all the information I needed. Adam in Finance went that extra mile for me and I will always be grateful. They both made the process so much easier me all the information I needed. Adam in Finance went that extra mile for me and I will always be grateful. They both made the process so much easier. I’m so happy that I finally got my dream truck Maserati Grecale 🥳🥳🥳 ask for them and you won’t be disappointed. More
by Tifjones334
Employees Worked With
Raychel Castro & Adam
June 26, 2023
The dealer provided great customer service. Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this serv Explained in detail issues and services that needed to be done. Ensured I was satisfied with my services. I hope to continue working g with this service consultant in the future. More
by wvgold
Employees Worked With
June 05, 2023
I went to the Maserati dealership because I had a problem with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you with my car. Service advisor Jerry Rinehart was very kind. jerry is very comfortable and treats guests well. thank you More
by Anna seo
Employees Worked With
Jerry rinehart
June 03, 2023
Jamal Diamond was incredible. Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all you Very professional and prompt with customer communication. Highly recommend this service department and highly recommend you contact Jamal for all your service needs. More
by Ron.Rynne
June 02, 2023
Jamal Diamond is the best service adviser I ever worked with. He did a fantastic job . Thx Jamal’. Dauda Saibu with. He did a fantastic job . Thx Jamal’. Dauda Saibu More
by Lankeysaibu
Employees Worked With
May 30, 2023
Working with Michael was fantastic! He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made t He's very knowledgable about the vehicles. He's pleasant and patient. He went above and beyond to make sure all my concerns were addressed. He made the overall process was pretty seamless. More
by alovell69
Employees Worked With
May 27, 2023
Rachel Castro was great. She made sure that I knew all the features that came with the car that I was purchasing. Her customer service was top notch! She is the reason why I She made sure that I knew all the features that came with the car that I was purchasing. Her customer service was top notch! She is the reason why I purchased this car! She deserves a raise! More
by Gee
May 20, 2023
Jamal was on point as always… the invoice alway comes with free gum from his desk… wether he knows it or not… 😎 with free gum from his desk… wether he knows it or not… 😎 More
by C3
Employees Worked With
