Jim Ellis Mazda Marietta

Great experience with Sagar. He was personable, knowledgeable, and straightforward. Made the car buying process seamless. He was personable, knowledgeable, and straightforward. Made the car buying process seamless. More

The service was excellent. No sooner than we were on the lot, we were approached with kindness and thoughtfulness. Asked us all the right questions and was very knowledgeable a No sooner than we were on the lot, we were approached with kindness and thoughtfulness. Asked us all the right questions and was very knowledgeable about every car that we approached. Couldn’t ask for a better car salesman than Derrick Wynn. More

Our experience at Jim Ellis Mazda was great. Sagar Patel provided outstanding service—he was friendly, professional, and very informative. He was great helping us with a test drive and a few day Sagar Patel provided outstanding service—he was friendly, professional, and very informative. He was great helping us with a test drive and a few days later with purchasing the vehicle. We truly appreciated his patience and communication throughout the process. Highly recommend both the dealership and Sagar! More

Sager was very helpful in this transaction. He walked me through all the new features of the car and really knows his stuff. He made the process simple and fast, and we got a great deal! He walked me through all the new features of the car and really knows his stuff. He made the process simple and fast, and we got a great deal! More

The dealership workers were great and attentive. While the facility was also amazing and organized! While the facility was also amazing and organized! More

The dealership was amazing and organized. Also, Mr.Sagar Patel was amazing and so helpful! Also, Mr.Sagar Patel was amazing and so helpful! More

I had a great experience with Josh. He was very informative and helped me in making such a major decision easy. I left satisfied with my choice and comfortable that the vehicle I select He was very informative and helped me in making such a major decision easy. I left satisfied with my choice and comfortable that the vehicle I selected was what I wanted for the price that fit my budget. The finance manager was excellent as well I’ll write his own review!! Great job J. Ellis Mazda!! More

I placed an online parts order with Jim Ellis Mazda Marietta on July 31, 2025 (Order #17264201) for A/C clutch pulley part EC0161L1X, advertised on sale for $21.06. I completed checkout, paid in full, Marietta on July 31, 2025 (Order #17264201) for A/C clutch pulley part EC0161L1X, advertised on sale for $21.06. I completed checkout, paid in full, and received confirmation. The next day, I was contacted by the parts manager who claimed the price was an error and said I needed to pay $125.22, or they would cancel the order. I declined the upcharge, and they voided the transaction entirely. This was not a typo or obvious mistake — it was a listed sale price. I’ve filed formal complaints with the FTC (Report #190972510) and BBB, as this was a clear case of post-sale price manipulation. With more to come... This kind of bait-and-switch tactic reflects poorly on Mazda’s brand and undermines trust in their dealer network. More

Sagar, our salesperson, was great. He was Knowledgeable of the brand’s history and the vehicle itself. He went over and above by pulling the two vehicles we were considering side-by-si He was Knowledgeable of the brand’s history and the vehicle itself. He went over and above by pulling the two vehicles we were considering side-by-side for comparison. He seemed authentic and honest. Dealing with Ryan, the closer, was not nearly as good of an experience. He was pushy with the extended warranty options. And he even stated that Mazda would not honor the warranty if I did service myself. I responded that that statement was erroneous, and illegal. He doubled down. I have no time for disingenuous people. More