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Jim Ellis Mazda Marietta

Overview Employees Reviews (162) Inventory (207)

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Jim Ellis Mazda Marietta

4.6

162 Lifetime Reviews

1715 Cobb Parkway SE, Marietta, Georgia 30060 Directions

Sales: (770) 590-4450

Service: (770) 590-4450

Parts: (770) 590-4450

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Excellent

93% Recommended

4.6

162 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Jim Ellis Mazda of Marietta is a full-service Mazda and Certified Pre-Owned car dealership located in Marietta, Georgia. Over the past 31 years, we have been recognized as the leading dealership in new Mazda sales and certified pre-owned vehicles throughout Georgia. We have been selected to the prestigious Mazda President's Club 23 times for outstanding sales volume and superior customer service. We offer an outstanding selection of new and certified pre-owned vehicles within a friendly, no hassle and low-stress atmosphere. Our technicians are certified, factory trained and only use state of the art equipment to ensure you get the best service possible. We have the largest parts inventory in the south, and we are a major wholesale parts supplier, almost guaranteeing that we will have your part in stock when you need it. See our new MAZDA3, MAZDA6, MX5 Miata, CX-9, CX5 and CX-3 models that are in stock and ready to claim the Marietta roads. So why go anywhere else? Jim Ellis Mazda of Marietta surpasses the competition so that you can get excellent customer service, vehicles, and repair service when you need it. Looking for a pre-owned vehicle? Browse our inventory of pre-owned vehicles, we offer quality, certified pre-owned vehicles at reasonable prices. With our impeccable service and selection, there's no reason to go anywhere else. Expect the best, at Jim Ellis Mazda of Marietta.

Top Reviewed Employees

Eddie Goines

Mazda Master Certified Service Consultant

4.8

View 48 Reviews

Doug Aldridge

Mazda Master Certified Service Consultant

4.7

View 38 Reviews

Mike Fresquez

Mazda Master Certified Sales Consultant

5.0

View 20 Reviews

Rick Brown

Mazda Master Certified Sales Manager

5.0

View 8 Reviews

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Latest Reviews

November 14, 2018

"Steering Wheel Replacement"

- Dustin

Verified Customer

The wrap on the steering wheel was splitting and needed replacement under the warranty. It took a little longer to get the approval and get the steering wheel then I would like but once it was approved and delivered the service department did and excellent job of replacing it

Employees Worked With

Doug Aldridge

5.0

Eddie Goines

5.0

November 14, 2018

"what went wrong?"

- LEENAWOOD99

Verified Customer

I had an appointment to have oil changed, have headlight light bulb and windshield wipers changed. Signed $129 total with an estimate of an hour and a half waiting time. Said I wanted my old wiper blades because I had just bought them and was gonna return them. Two hours later my car is ready but my service adv not there. He told me at 1 he was going for lunch but would be back by the time my car was ready. By then I was in a hurry to leave and get to work so I didn't question the job done. Looking at the bill now my oil change on my mazda5 was $61.50 ! No old wiper blades inside my car. So the total visit for three minor things ended up costing me $194 including my not returned old wiper blades. On top of everything I was given keys, door opened to drive out and when I get ready to go there is a cone in front of my car. Glad I paid attention.

Employees Worked With

Doug Aldridge

1.0

Other Employees : don't know his name

November 13, 2018

"Great Customer Service"

- ZBAIH

Verified Customer

Terrence, my service advisor is very professional and particularly adept at multi-tasking. He referred to me by name and explains everything patiently and in laymen's terms. Although the waiting area is comfortable and stocked with drinks and snacks the guys in the shop do what they can to respect my time and I'm usually in & out within 2 hours. I especially appreciate that they appear to make an effort to keep my costs low and they even wash my car.

Employees Worked With

Terrence Myers

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Photos & Amenities

After Hours Drop-Off
Cable TV
Complimentary Beverages
Customer Lounge Area
Express Service
Free Loaner Cars
Free WiFi
Authorized Parts Store
Shuttle Service
Free Drinks

View all amenities

Jim Ellis Mazda Marietta, Marietta, GA, 30060

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