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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,032 Reviews

1,032 Reviews of Jim Ellis Mazda Marietta - Service Center

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February 22, 2021

Easy to schedule service. Met promptly by service at appointment time. Facility was clean and comfortable. Was provided updates on status of service during process. Pleasant experience. More

by goseparker9
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 20, 2021

My reason for my return after 20 plus years is the exceptional service I receive each and every time I visit.. I'm acknowledged, greeted and Thanked. I'm informed of services needed to keep my vehicle More

by MECHELLESANDERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Feb 22, 2021 -

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

February 15, 2021

Efficient and complete service including a clean car after my service. I was able to drop my car off and collect in a reasonable amount of time. More

by PATTI_LUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
Feb 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 14, 2021

My service was great! I really liked the way Doug went out of his way to accommodate me. He found me a loaner car so I could get to work on time. More

by AMASKI95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Maron Smith
Feb 15, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Doug and our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 09, 2021

First oil change and tire rotation on my 2020 CX-9 and Doug was the best, he was so helpful and very efficient. I was impressed with the Covid 19 safety protocols in place and was very comfortable while t More

by lsutiger70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Rose Shuck
Feb 10, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Doug and our team could help out! Thank you again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

February 08, 2021

Great service. My car was finished in good timing. Any questions that I had was answered. The service department kept me updated with my car. More

by Barborah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Feb 08, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 06, 2021

I would like to say upon my arrival at Jim Ellis Mazda, Doug was extremely helpful and knowledgeable! Peter the technician was awesome really done a great job, also very clean when it was finished! More

by JEFFGI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Peter Uko
Feb 08, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Doug and Peter could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager,

February 05, 2021

One of the most respectable dealerships I've visited. In addition they take care and pride delivering memorable experiences and I'm so grateful being apart of the Mazda family More

by B_COUTLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Feb 05, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 05, 2021

The service is always above & beyond my expectations. There is never an issue with my service everything is explained in detail. The service advisor Maron Smith always gives excellent advice. I’m thankfu More

by SKYFALL03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Feb 05, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

February 02, 2021

Maron was knowledgeable and patient with all my questions. The cashier was also efficient and friendly. Everyone practiced safe rules. I have been happy to share my great experiences with others. More

by MURPH1406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Maron Smith
Feb 02, 2021 -

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Maron and our team could help out! Thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

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