Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,032 Reviews of Jim Ellis Mazda Marietta - Service Center
Fast friendly service. Had my first oil change and service which was complimentary. Everything checked out great, they even washed my car, before I picked it up. service which was complimentary. Everything checked out great, they even washed my car, before I picked it up. More
Great service from my salesman Feroz and Eddie who assisted me in the service dept. Thank you Feroz for getting me an appt; greatly appreciated assisted me in the service dept. Thank you Feroz for getting me an appt; greatly appreciated More
Prices are to high compared to other mazda dealerships. The overview of the work to be done by the technician was explain very well. Also the waiting area was very clean. The overview of the work to be done by the technician was explain very well. Also the waiting area was very clean. More
Doug kept me apprised of the progress on my car. However, progress is the problem. 3.5 hrs to do a 60min job is unacceptable. It’s a staffing issue. You need contingency workers who can work as needed. progress is the problem. 3.5 hrs to do a 60min job is unacceptable. It’s a staffing issue. You need contingency workers who can work as needed. More
The additional recommendations were reasonable. My technician explained thoroughly the additional cost and the additional Always excellent service, that’s why I keep coming back! technician explained thoroughly the additional cost and the additional Always excellent service, that’s why I keep coming back! More
Very helpful! Eddie was my primary contact through the process and kept me up to date with when the parts were ordered as well as being flexible with scheduling the appointment once the parts came in. process and kept me up to date with when the parts were ordered as well as being flexible with scheduling the appointment once the parts came in. More
Easy process because i could book my appointment online. Great customer service from Eddie. I really liked getting the video from the technician as he inspected my car before doing any work. Great customer service from Eddie. I really liked getting the video from the technician as he inspected my car before doing any work. More
Eddie did a great job. Very happy will be back! He even ordered touch up paint for my vehicle from the parts department and had it ready for me upon my return. ordered touch up paint for my vehicle from the parts department and had it ready for me upon my return. More
The service department took care of my issue (rattle in dash) in a courteous and professional manner. The work was covered under my warranty so I do not have an opinion on the price. dash) in a courteous and professional manner. The work was covered under my warranty so I do not have an opinion on the price. More