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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,033 Reviews

1,033 Reviews of Jim Ellis Mazda Marietta - Service Center

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November 03, 2020

I always receive excellent service at Jim Ellis Mazda. They always give me an estimate for the time it will take to complete the service. And the waiting area is very comfortable. More

by FLAT1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 05, 2020 -

Jim Ellis Mazda Marietta responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 30, 2020

Clean Waiting area, nice snacksRelatively QuickWas Clean Waiting area, nice snacks Relatively Quick Was greeted immediately and had my temperature checked Mr Smith was very nice and it’s always nice More

by WILSONWWU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maron Smith
Nov 05, 2020 -

Jim Ellis Mazda Marietta responded

Hello, It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 29, 2020

Excellent service provided by the staff. Thanks for all the recommendations to keep my vehicle up and running like new. Will recommend your service department. More

by juanjpolanco
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Peter Uko, Maron Smith
Nov 05, 2020 -

Jim Ellis Mazda Marietta responded

Juan, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

October 28, 2020

I’ve always had good experiences with Jim Ellis Mazda service Dept. Courteous and efficient work. I highly recommend this service department team. Great work! More

by WALTHER_S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for the recommendation, and have an amazing day!

October 28, 2020

Love this dealership. They are very honest and trustworthy. The people are nice and the waiting area is comfortable. I have been bringing my car for 14 years to get various repairs and service. More

by KRUSSELL_30080
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 28, 2020

Service was fast thorough and effective. Eddie explained process expertly since this was first visit. Very good experience. Xxx xxx xxx xx xx xx yuyyyuuuu More

by BROWNTEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Jim Ellis Mazda Marietta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

October 26, 2020

Did a great job picking up and dropping off the car. It was clean when returned and the dealership called with any issues they ran in to and let me know what needed to get done and if I wanted to or not wi More

by ZERODIFFERENCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reggie
Oct 28, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 23, 2020

Courteous and helpful. Thank you very much for your polite, courteous attention. I’m sorry you ask for a minimum of twenty five words because not needed More

by aclineburg
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Jim Ellis Mazda Marietta responded

Hello! Thank you so much for your positive comments about Jim Ellis Mazda Marietta! We are always more than happy to assist you if anything else comes up. Take care!

October 23, 2020

My vehicke was serviced expeditiously.Eddie kept me My vehicke was serviced expeditiously. Eddie kept me inforned of my service process I was provided a printout of recommended services Great snacks More

by NARCISAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Jim Ellis Mazda Marietta responded

Narcisah, your positive review means a lot to us and we’re happy we could help you! Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2020

I've been a customer for many years. I love Mazdas! All my experiences there have been very positive. People in service department are very nice and professional.Always seem to have my best interests in More

by KATHYBECKMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick, Doug Aldridge, Keith Paulk
Oct 28, 2020 -

Jim Ellis Mazda Marietta responded

Kathy, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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