Jim Ellis Mazda Marietta - Service Center

From our initial call during which he promptly sent the information I was looking for and getting my appointment scheduled to the actual service visit - Doug was great to work with. information I was looking for and getting my appointment scheduled to the actual service visit - Doug was great to work with. More

Work was completed before promised time. Mr. Smith explained all service. Appreciate the car wash. I do not like having a word minimum on the review. explained all service. Appreciate the car wash. I do not like having a word minimum on the review. More

I enjoy taking my vehicle to this dealership for service because of the friendliness of the staff. They also have a state of the art waiting area with complimentary WiFi along with snacks. because of the friendliness of the staff. They also have a state of the art waiting area with complimentary WiFi along with snacks. More

I was happy with the repair on my car. Minimum time that I was without my car and a nice loaner to drive. Doug was great. Went out of his way to make me happy. Thankyou! I was without my car and a nice loaner to drive. Doug was great. Went out of his way to make me happy. Thankyou! More

Customer lounge was very comfortable and clean. Cell phone charging outlets, snacks and large screen TV very customer friendly. Customer service representatives were all professionals phone charging outlets, snacks and large screen TV very customer friendly. Customer service representatives were all professionals More

The service was helpful, informative and responsive. The work was done quickly! My questions were answered in a timely manner and everyone was helpful. Thank you! work was done quickly! My questions were answered in a timely manner and everyone was helpful. Thank you! More

Eddie from the service department was incredibly helpful and made the experience so easy! The thing that was most notable was how personable he was! I felt welcomed right away, and I know he did his best to and made the experience so easy! The thing that was most notable was how personable he was! I felt welcomed right away, and I know he did his best to fit our car into the schedule before the long weekend. Great service!! More

Ellis Mazda provided excellent service to vehicle in a very timely manner. The wait time was comparable, even asking if I wanted refreshments. Thank yo very timely manner. The wait time was comparable, even asking if I wanted refreshments. Thank yo More

Happy with the service amidst COVID19 restrictions. The staff were friendly and processed customers as fast as they could. The dealership is cautious and protect customers and employees by taking temperatu staff were friendly and processed customers as fast as they could. The dealership is cautious and protect customers and employees by taking temperatures, and covering seats and steering wheel. The even drove the vehicle through the car wash. More