Jim Ellis Mazda Marietta - Service Center

Recall Eddie was really friendly. He didn’t pressure me to get everything fixed on my car although he did share with me the urgency in getting the work done. Eddie was really friendly. He didn’t pressure me to get everything fixed on my car although he did share with me the urgency in getting the work done. Everyone worked as a team. More

$72 oil change My daughter had a scheduled appointment for a routine oil change. It took over an hour to complete and then they charged her $72. Last time I use the My daughter had a scheduled appointment for a routine oil change. It took over an hour to complete and then they charged her $72. Last time I use the dealer for anything other than mandatory service to keep the warranty valid. You would think they would treat customers who purchased the car from them better. More

Like how they explained what my vehicle needed First time at Marietta Mazda and Service was good. Eddie explained everything to me regarding what my vehicle needed. He sat down and picked what serv First time at Marietta Mazda and Service was good. Eddie explained everything to me regarding what my vehicle needed. He sat down and picked what services he recommended for me. Kept me posted with time of how long. Eddie was very friendly. More

Great service The service department at Jim Ellis Mazda Marietta is GREAT! This is my 2nd Mazda and have taken both to the Jim Ellis Mazda for service. I have used The service department at Jim Ellis Mazda Marietta is GREAT! This is my 2nd Mazda and have taken both to the Jim Ellis Mazda for service. I have used the same advisor, Eddie, who makes each trip to the service department very pleasant. The thought of going to another mechanic has NEVER crossed my mind since the department is very honest, and personable. More

Great service Everything was great including the waiting areas and the coffee. Would recommend this store to anyone. Thanks for the continued great work you all do. Everything was great including the waiting areas and the coffee. Would recommend this store to anyone. Thanks for the continued great work you all do. More

Outstanding Service No appointment, no problem! Jim Ellis Service Department (Doug) accepted the challenge and repaired my CX-5 in just over an hour. Washed and vacuume No appointment, no problem! Jim Ellis Service Department (Doug) accepted the challenge and repaired my CX-5 in just over an hour. Washed and vacuumed my vehicle as well. I drive 40 miles one-way in Atlanta traffic to Jim Ellis Mazda - Marietta for all of my Mazda concerns. Flawless business plan Mr. Ellis! Thanks! More

regular Service visit I didn't have an appointment scheduled and just drove up. I was expecting the car to be there due to this reason all day long... I was pleasantly sur I didn't have an appointment scheduled and just drove up. I was expecting the car to be there due to this reason all day long... I was pleasantly surprised that I received a call around lunch time informing me that my car is ready for pick-up. More

Warranty issue The dark grey rims of my Mazda 6 were chipped. Mazda offered to have them redone by a local wheel/rim.company. the color is a bright silver now, not m The dark grey rims of my Mazda 6 were chipped. Mazda offered to have them redone by a local wheel/rim.company. the color is a bright silver now, not my favorite. But Mazda is looking into obtaining dark grey ones, like the original ones. I appreciate all the service they provide. This dealer goes the extra mile. Thank you More

Excellent Eddie is outstanding. Very courteous and professional. He is a pleasure to work with and we always ask for him. Thank you for everything. Regards Eddie is outstanding. Very courteous and professional. He is a pleasure to work with and we always ask for him. Thank you for everything. Regards More