Jim Ellis Mazda Marietta - Service Center

VIP swrvice I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting ar I was immediately taken care of as I entered the service area. I told them my car problem, they completely checked my car then showed be to waiting area. My service advisor soon came to tell me what repairs were needed and other recommended services. Friendly conversation, good advice, he answered my questions. I was able to quickly have all work done while I waited. More

Best Mazda Dealer in Metro Atlanta They got the issues with my car taken care of quickly. There was one rattle that I can reproduce, but they would not fix it because they could not he They got the issues with my car taken care of quickly. There was one rattle that I can reproduce, but they would not fix it because they could not hear it while driving, which was frustrating. This is a rattle that is well known in the Miata community. More

Quick, friendly service and awesome waiting area! Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet sect Very efficient service and personable, professional employees.... and they serve with a smile!! I really liked the waiting area which had a quiet section. Also had nice coffee and snacks. I was very comfortable while waiting. Check out was easy. They also washed my car for free. All the way around, I give it 5 stars. More

2018 Mazda CX-5 GT First Service With just under 6K miles on our 2018 Mazda CX-5 GT we had our first service performed which consisted of synthetic oil and filter change, tire rotatio With just under 6K miles on our 2018 Mazda CX-5 GT we had our first service performed which consisted of synthetic oil and filter change, tire rotation and vehicle inspection. This was a complimentary service with the purchase of vehicle at the of July 2018. We have had no issues or problems. There was no recalls on this model either. In addition I requested for and had the navigation map SD Card updated during this service call. Only comment was that there were a couple marks/smudges on the interior front seats and consoles which were easily wiped clean. More

Thanks Terrance Terrance was very professional. Very simple and to the point , no fluff no sugar coating and because of this Mazda will be my go to service center Terrance was very professional. Very simple and to the point , no fluff no sugar coating and because of this Mazda will be my go to service center More

Car Service Did not like waiting in the customer service waiting room 15 min just to drop off my car. I pulled into the service area to drop off my car the night Did not like waiting in the customer service waiting room 15 min just to drop off my car. I pulled into the service area to drop off my car the night before my service appointment. A young man greeted me and took my key and information. I was asked to wait in the customer waiting room. For what? You had all my information. Then Terrance asked me to come back to the service desk only to reconfirm what I had already told the person on the phone when I made the appointment and the young man that greeted me. His questions took less than a minute. This process took 10 minutes longer than it should have. Then when I picked up my car the whole process started over again. There were plenty of service people, both times, sitting in the service area. The people were friendly but the service process really needs improvement. More

Excellent service I was greeted by my name when I walked in the door. The team always makes me feel valued. They do their best to make sure I am a satisfied customer. I was greeted by my name when I walked in the door. The team always makes me feel valued. They do their best to make sure I am a satisfied customer. More

Great customer service My service rep Eddie is awesome! He is extremely knowledgeable and honest. I totally trust his opinions regarding repairs for my vehicle. Thank you Ed My service rep Eddie is awesome! He is extremely knowledgeable and honest. I totally trust his opinions regarding repairs for my vehicle. Thank you Eddie for all your help. Robin is also awesome! She is extremely helpful and knowledgeable. She exudes ultimate customer service. Thank you Robin for all your help. More

Recall notice - no problem quickly taken care of and on my way. Eddie was great to work with and I would recommend Mazda for service. and on my way. Eddie was great to work with and I would recommend Mazda for service. More

Recent Visit Nice new building with comfortable waiting room wit many convenience. Friendly courteous personnel. Fast and efficient service. Will look forward to r Nice new building with comfortable waiting room wit many convenience. Friendly courteous personnel. Fast and efficient service. Will look forward to return visit. Which will be soon since we own two MazdS. More