Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,705 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,705 reviews

February 14, 2024

I've been with a Toyota since 2014 and always got the help I needed.Also,let me compliment Judy for the wonderful latte and conversation. More

by baustin3242
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your continued loyalty to us since 2014! We’re delighted to hear that you’ve consistently received the help you needed. We’ll also make sure to pass along your compliments to Judy—she’ll be thrilled to know you enjoyed the latte and conversation. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to assisting you again in the future! Take care!

February 13, 2024

I love the fact that Mr. Oscar treated me like i am his family member. I texted him the day before my visit about the issue with my car. He told me without hesitation to come More

by Rahinatou
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Jul 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience! We’re so pleased to hear that Oscar treated you with such care and urgency, and that he was able to resolve the serious issue with your car. Your safety is our top priority, and we’re glad to know you’re now driving safely. We’ll be sure to pass along your kind words to Oscar, he’ll be thrilled to hear how much his efforts were appreciated. If you have any more questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again in the future! Take care!

February 13, 2024

Reid is my go to man in service Reid Miliken is my go to man in the service department at the dealership. More

by gulsby
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Feb 15, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Gulsby! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 13, 2024

Work very hard for the customers and try to get you the best deal possible that works best for you. More

by antoniofuller333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 15, 2024 -

Jim Ellis Toyota of McDonough responded

Antoniofuller333, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

February 12, 2024

If you’re in need of a reliable vehicle and a great sales experience, see Cameron Peoples at Jim Ellis Toyota in McDonough Ga! More

by Birddog1075
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cameron Peoples
Report | Print
Feb 12, 2024 -

Jim Ellis Toyota of McDonough responded

Birddog1075, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 12, 2024

Overall, very wonderful service by Syn. Everyone went above and beyond to make the deal happen. The whole process was smooth and painless. More

by Scfla
Recommend Dealer
Yes
Employees Worked With
Syn
Report | Print
Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Scfla! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

February 12, 2024

I normally prefer working with Raymond or Reid as they seem to be more knowledgeable and informed on how to work on my account with my extra warranties. More

by CharlesLawrence
Recommend Dealer
No
Employees Worked With
Oscar Johnson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Report | Print
Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Charleslawrence, vehicle care and customer service are our top priorities, and we regret to hear we failed to provide you with the positive experience you deserve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

February 12, 2024

Nobody welcomed me upon entry. Didn't know you had to wait in your car. After that the lady who took care of me was excellent. More

by CHRISTOG29
Recommend Dealer
Yes
Report | Print
Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

February 12, 2024

no complaints satisfied with everything They always inform me about my car Very pleased! Thanks More

by DOLCE89VALMYRTHE
Recommend Dealer
Yes
Report | Print
Feb 14, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dolce89valmyrthe! Thanks again for your business! Take care!

February 11, 2024

Amazing, very detailed, very nice Brian hooked me up with the car insurance from Toyota. The team was supportive and helpful More

by kenyaw101
Recommend Dealer
Yes
Employees Worked With
Brian and Micheal
Report | Print
Feb 13, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kenyaw101! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

1
...
153
154
155
...
871