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Jim Ellis Toyota of McDonough
McDonough, GA
8,703 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,703 reviews
Verified Customer
February 05, 2024
Wonderful experience! Great staff! My salesperson (Alex Johnson) was awesome! Very patient & great attitude! Deserves a raise & promotion! 10/10 rating for the buying proc Great staff! My salesperson (Alex Johnson) was awesome! Very patient & great attitude! Deserves a raise & promotion! 10/10 rating for the buying process, environment and salesperson! More
by roycewoods1006
Employees Worked With
February 05, 2024
Amazing Amazing. Everyone is always so helpful. I never have any issues with the customer service Everyone is always so helpful. I never have any issues with the customer service More
by CeriseWeb
February 04, 2024
I love the quick service that you get here at Jim Ellis Toyota. Our sales person Leon Poole was a great help. He did a great job, showing us the vehicles that we was interested in. He also knew the answers Toyota. Our sales person Leon Poole was a great help. He did a great job, showing us the vehicles that we was interested in. He also knew the answers to all of our questions about the vehicle that we were looking at, he was very pleasant, I would recommend Jim Ellis to anyone that was looking for vehicle . Definitely I recommend Leon as your sales person. More
by m2nice21
February 04, 2024
As usual, when I visit this dealership, I encounter professionalism from start to finish. Great job, great service, great people! professionalism from start to finish. Great job, great service, great people! More
by TJROACH410
February 04, 2024
Interactions with the staff was pleasant and professional, waiting area is clean and comfortable. The mechanics video is a nice and helpful touch. professional, waiting area is clean and comfortable. The mechanics video is a nice and helpful touch. More
by John
Employees Worked With
Aspen Evans
