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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,666 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,666 reviews

January 27, 2024

She was prepared for our visit and explained the vehicle in great detail Pleasant experience More

by RPJONES68
Recommend Dealer
Yes
Employees Worked With
Rose
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Rpjones68, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 27, 2024

Communication and service was effective and efficient Raymond was very personable, extremely knowledgeable and efficient! He was great! And I’d recommend others to Jim Ellis Toyota!! More

by lashawnchandler
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Persaud
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Lashawnc! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 27, 2024

Dealership had great selection of vehicles and friendly environment. Carlos Diaz was great to work with and answered all my questions. He helped me find the exact vehicle I was looking for. More

by Vadiaz.vd
Recommend Dealer
Yes
Employees Worked With
Carlos Diaz
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vadiaz.vd! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 27, 2024

They made getting my car service simple and easy The YouTube video that gives an overview of the technicians diagnosis More

by Gregory.k.jackson
Recommend Dealer
Yes
Employees Worked With
Reid
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Gregory.k.jackson! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 27, 2024

I like the service. Everyone was very professional. I would recommend this dealership. They're very great. More

by zachwallace480
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
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Jan 27, 2024 -

zachwallace480 responded

I like the service. Everyone was very professional. I would recommend this dealership. They’re very great.

January 27, 2024

She kept me informed and gave great advice. I do hate that every time I visit I get very aggressive calls from them offering to buy my car. More

by ljmissana
Recommend Dealer
Yes
Employees Worked With
Victoria
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Ljmissana! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 27, 2024

Jamari the sale agent was great Everyone was great Very nice and friendly staff my salesman was very helpful More

by hraoof53
Recommend Dealer
Yes
Employees Worked With
Hi
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Hraoof53! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 27, 2024

Mallory Roberts was professional and polite salesperson. Trustworthy No pressure I Didn’t feel rushed More

by Yolanda B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Yolanda B, thank you for your kind words and congratulations on your new vehicle! At Jim Ellis Toyota of McDonough, we value our customers and we look forward to seeing you on your next visit. Take care!

January 26, 2024

Excellent and friendly service! A lot of attention to detail and kept me informed of everything going on with my car More

by ANGELACULBRETH92
Recommend Dealer
Yes
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Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Angelaculbreth92, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 26, 2024

I stopped by without an appointment due to my schedule changes. The service department immediately responded to my needs . The advisor Reid demonstrated not only customer courtesy but an advanced product More

by Jdbsi2
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reid Millikan
Report | Print
Jan 30, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jdbsi2! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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