Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership
View Awards

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,665 reviews

January 17, 2024

My advisor was great and the service technician did a great job and worked very fast. More

by jkendrick316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jkendrick316! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Made buying easy,very professional,sales staff was great kept me informed of buying process More

by EPJONES10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Barahona, JD Barksdale
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Epjones10, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 17, 2024

Reid is the man who I love to take care of my service needs. You need more people like him. More

by Sherry59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sherry59! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

The dealership has excellent service & prices. I trust them to provide all the work i need for my Toyota More

by kdfoster92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Kdfoster92, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Nice but it takes too long to get out. Usually, I have to wait over 2hrs to have my car ready. Other than that, it is good. More

by ANGRYDOLL1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 17, 2024

Reid is the reason I keep coming back to this Toyota dealership. He is straightforward and doesn't sell me things I do not need. Coffee is delicious and hot. Area has a lot of good shopping and food More

by Mira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mira! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Great service nice young man will be back for next service didn’t take long thankyou and car wash I like More

by thomaskelvin074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Thomaskelvin074, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

Always provides feedback, listens to customer concerns, makes sure to make things right when there is a slight miscommunication, and just an overall great go to dealer for all your Toyota needs! More

by MICHELLE_J116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Michelle_j116! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

All the service that was done was explained to me along with a video which I like. More

by Dsrcrammer4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Dsrcrammer4! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

January 17, 2024

The video of work being complete on my car Was 1k worth it . Please don’t take that away . More

by CADEN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure was a female, service area
Report | Print
Jan 20, 2024 -

Jim Ellis Toyota of McDonough responded

Caden23, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

1
...
168
169
170
...
867