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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,663 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,663 reviews

December 09, 2023

David Washington was so warm, genuine, and welcoming to my mother and I. He never used any high pressure sales tactics, or make me and my mom feel uncomfortable thoughout the sales process. I'm really happ More

by claudja.rodnez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Claudja.rodnez, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 09, 2023

Jim Ellis Toyota of McDonough is the best dealership in town. Especially when it comes to David Washington. He is professional, knowledgeable, and honest. More

by aude.dumel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Aude.dumel, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 09, 2023

Clean waiting area, fresh coffee, kind employees. reasonable waiting time,Recommend for your Toyota service five stars. More

by poushangi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 09, 2023

Everyone was helpful and courteous and the service was fast I was in and out time with good results More

by margaretseaborn8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name but she was really nice
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Margaretseaborn8, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 09, 2023

He was extremely helpful and knowledgeable during the car buying experience. I highly recommend him! More

by Jasmine Seaes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jasmine Seaes! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 09, 2023

Great salesman made purchasing car easy thanks for the opportunity to get a new car !! More

by Tyresemax07
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Tyresemax07, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 09, 2023

Very nice service and friendly salespeople. Overall great buying experience and would recommend to anyone. More

by casey.j.shaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Casey.j.shaw, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 09, 2023

Always friendly and always crowded which means people must be happy with the service. Always had a good experience. More

by HOPEFULLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Hopefulle, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 09, 2023

Raymond has always took care of me. Great customer service, understanding, and caring. knowledgeable and helpful More

by BARBPWL
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Barbpwl! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 09, 2023

David Washington was and is a great salesman David told me everything I needed to know plus everything that I wanted to know. More

by romeogray86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Romeogray86, thank you for your kind words and congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Jim Ellis Toyota of McDonough

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