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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,663 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,663 reviews

December 08, 2023

Everyone was very courteous. The service was excellent and efficient. I will be back as needed for maintenance work. More

by Mta35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mta35! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 07, 2023

They try to do everything they can to make sure you are taking care of More

by DRBUTERA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Drbutera1! Thanks again for your business! Take care!

December 07, 2023

Who is Kelvin Walker and why would I rate him since I don’t know him? More

by LM6268
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Lm6268, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

December 06, 2023

Jamari Byars was awesome! First time I left a car dealership smiling. Everyone and the entire experience was great! More

by K Mac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey and Jeff Teague
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Dec 08, 2023 -

Jim Ellis Toyota of McDonough responded

K Mac, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!

December 06, 2023

Toyota of McDonough provides an excellent service center with an even more excellent service staff that cares about their customers. More

by odaniel0316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Odaniel0316! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 06, 2023

Very good and honest service. We will always bring our vehicle to this dealership You should too More

by ENIDBARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Enidbarry! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 05, 2023

David Washington is the absolute best! He made buying a new car a great experience. More

by LKENT0309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Lkent0309, thank you for your kind words and congratulations on your new vehicle! Thank you so much again for your feedback! We hope you have a great day!

December 05, 2023

Excellent service and they were pretty fast, especially for a Saturday. Everyone is very friendly and nice. More

by KATYSMOM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names
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Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Katysmom123! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 04, 2023

Excellent customer service I received notifications that it was time to bring in my car for maintenance and the process was easy and quick. More

by tcaroline.chavis74
Recommend Dealer
Yes
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Dec 06, 2023 -

Jim Ellis Toyota of McDonough responded

Tcaroline.chavis74, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 04, 2023

Awesome from the time we arrived up until delivery. Hudson provides excellent customer service and he explained everything. Very professional and friendly More

by vc
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2023 -

Jim Ellis Toyota of McDonough responded

Vc, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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