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Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
Verified Customer
November 29, 2023
A scheduled appointment for a headlight adjustment and check for a possible leak took over 7 hours. check for a possible leak took over 7 hours. More
by JHM215
Employees Worked With
November 29, 2023
Excellent service dept. Saved me some money on oil changes as I had never been told that I only needed oil changes every 10,000 miles rather than every 5,000 miles. Saved me some money on oil changes as I had never been told that I only needed oil changes every 10,000 miles rather than every 5,000 miles. More
by LM6268
Employees Worked With
November 28, 2023
The Jim Ellis dealership did a great and timely job on my car,a 2012 Camry. my car,a 2012 Camry. More
by d_topps
November 28, 2023
Expert service and very efficient at his job. Made sure that I knew all the maintenance needed coming up as well Made sure that I knew all the maintenance needed coming up as well More
by AndreCalcorn
Employees Worked With
November 28, 2023
At the beginning of there was a little misunderstanding, but it was corrected through out the service writing but it was corrected through out the service writing More
by AleXavier
November 28, 2023
I am totally satisfied with the customer service of Jim Ellis Toyota had a excellent experience with the customer service department. Ellis Toyota had a excellent experience with the customer service department. More
by Kennethgordon195975
Employees Worked With
November 28, 2023
Awesome experience! Oscar was very professional, attentive and knowledgeable. The cafe bistro is a nice touch while waiting! Oscar was very professional, attentive and knowledgeable. The cafe bistro is a nice touch while waiting! More
by Jch
November 28, 2023
This is a rare car dealership. They fixed my used vehicle with no warranty for no extra charge a month after I drove off the lot. They could've left me out to dry but they went abo They fixed my used vehicle with no warranty for no extra charge a month after I drove off the lot. They could've left me out to dry but they went above and beyond. Dylan Kersey was an excellent salesman, Reid and David Ray were excellent when my vehicle was serviced. More
by averym
Employees Worked With
David Ray, David Ray
November 28, 2023
Outstanding service. Was kept up to date on service from the time I arrived. Service was fast and seamless. Was kept up to date on service from the time I arrived. Service was fast and seamless. More
by Tiny Dawg
