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Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
November 28, 2023
Timely, courtesy, clean and professional Victoria was polite, professional and timely The mechanic sent information which explained what I needed to know about my Tacoma. The coffee was strong like I lik polite, professional and timely The mechanic sent information which explained what I needed to know about my Tacoma. The coffee was strong like I like it. I appreciated the truck wash as well. Thanks Charles King More
by cking19950
Verified CustomerEmployees Worked With
Victoria
November 27, 2023
Wonderful experience and Oscar was very efficient and timely! He sent me a video that I could view, which I really appreciated. timely! He sent me a video that I could view, which I really appreciated. More
by yolandacalhoun2019
November 27, 2023
Max was excellent and helped me through the process of buying my first car. I highly recommend this dealership if you are looking for a new car. buying my first car. I highly recommend this dealership if you are looking for a new car. More
by mariat2002
Employees Worked With
Max Maxwell
November 27, 2023
The only complaint I had is that the service tech did not reset my vehicles screen and I had to come back for them to reset it. It still said maintenance required soon. Several times they have forgotten to d reset my vehicles screen and I had to come back for them to reset it. It still said maintenance required soon. Several times they have forgotten to do that or they didn't put the new mileage sticker on the window so I would know when it needs to be done the next time. Just minor things but it helps me to remember when the next service is needed and I'm not having to try to figure it out More
by lynntracy.owens
November 26, 2023
It was very clean. Very bright, and welcoming! All the staff were neatly dressed and smiling when guests were driving in. Very bright, and welcoming! All the staff were neatly dressed and smiling when guests were driving in. More
by Sunshinetucker
